Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Cleeton

Amarillo,TX

Summary

Personable and dedicated Customer Service Representative with extensive experience in the Fast Food industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Night Manager

Braums
Amarillo, TX
02.2020 - 02.2024
  • Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
  • Identified opportunities to improve efficiency of operations processes during the night shift.
  • Established friendly relationships with regular guests, members and residents.
  • Scheduled cleaning and maintenance for rooms and equipment.

Key Manager

Chop Chips
Amarillo, TX
06.2018 - 01.2020
  • Opened and closed store in absence of senior managers.
  • Maintained a safe working environment by adhering to safety policies and procedures.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Resolved customer complaints promptly and professionally.

Education

High School Diploma -

Amarillo High School
Amarillo, TX
05-2018

Skills

  • Guest Relations
  • Payroll Management
  • People Management
  • Property Security
  • Policy Enforcement
  • Inventory Monitoring
  • Strong Leadership
  • Customer Service

Timeline

Night Manager

Braums
02.2020 - 02.2024

Key Manager

Chop Chips
06.2018 - 01.2020

High School Diploma -

Amarillo High School

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Samuel Cleeton