Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samuel Colmenarez

Federal Way,WA

Summary

Dedicated and disciplined professional with over 10 years of experience in roles requiring safety awareness, conflict resolution, and compliance with strict standards. Bilingual in English and Spanish, with strong communication skills and a proven ability to work under pressure. Seeking to transition into a Correctional Officer role to apply my skills in maintaining security, enforcing rules, and supporting rehabilitation in a correctional facility.

Overview

19
19
years of professional experience

Work History

Plumber

Marathon Plumbing LLC
Fall City, USA
01.2013 - Current
  • Maintained safety standards while working in hazardous environments, ensuring compliance with all building codes and regulations.
  • Demonstrated problem-solving and critical thinking skills by troubleshooting complex systems under pressure.
  • Managed project estimates, timelines, and materials with meticulous attention to detail and accountability.
  • Cultivated trust and rapport with diverse clients through clear communication and professionalism.

Quality Assurance Agent

Hyper Quality Inc.
Seattle, USA
01.2010 - 01.2013
  • I monitored and evaluated call center representatives to ensure they adhered to scripts and policies.
  • I also supported staff development while ensuring adherence to company standards.
  • Additionally, I provided bilingual (English/Spanish) evaluations and coaching.

Collections and Translator

ER Solutions Inc.
Renton, USA
10.2008 - 12.2009
  • Negotiated payment arrangements with individuals in high-stress situations.
  • Handled sensitive financial matters while maintaining professionalism and confidentiality.
  • Served as an English/Spanish translator for both written and verbal communications.

Customer Service Roles

T-Mobile, Holcam Sales, Red Dot Corp
Tukwila, USA
11.2006 - 10.2008
  • Assisted diverse customers in fast-paced environments, maintaining patience and professionalism.
  • Translated communications between English and Spanish speakers.
  • Consistently exceeded sales and service goals, leading to a promotion to Assistant Manager at T-Mobile.
  • Operated heavy machinery safely and handled sensitive materials with utmost care (Red Dot Corp.).

Education

High School Diploma -

Lindbergh High School
Renton, WA

Plumber Apprentice Program -

Continuation of Education Program

Skills

  • Enforcement of Rules & Regulations
  • Bilingual: English & Spanish (verbal & written)
  • Safety & Compliance Procedures
  • Strong Work Ethic & Team Collaboration
  • Report Writing & Documentation
  • Customer Service & Interpersonal Communication

References

Available upon request

Timeline

Plumber

Marathon Plumbing LLC
01.2013 - Current

Quality Assurance Agent

Hyper Quality Inc.
01.2010 - 01.2013

Collections and Translator

ER Solutions Inc.
10.2008 - 12.2009

Customer Service Roles

T-Mobile, Holcam Sales, Red Dot Corp
11.2006 - 10.2008

High School Diploma -

Lindbergh High School

Plumber Apprentice Program -

Continuation of Education Program

Similar Profiles

CREATE PROFILE
Samuel Colmenarez