Samuel Contreras
Lanham,MD
Summary
Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations. 3 years of experience serving customers, correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Construction Worker
Progress Environmental, LLC
06.2023 - 07.2023
- Assisted with successful, time-sensitive renovations of various structures.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Managed safe and efficient use of tools and equipment on construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Broke Down walls and did demolition in apartment buildings
- Worked in very hot conditions
Team Member
Chick-fil-A
12.2022 - 06.2023
- High-quality work standards under pressure.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Took Cash and card payments and customer orders Inside and outside.
- Bagged Food and completed orders quickly, effectively, and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Learned all required tasks quickly to maximize performance.
Banquet Server
Design Cuisine
04.2023 - 05.2023
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Displayed enthusiasm and promoted excellent service to customers.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Answered guest questions about event plans and food service choices.
- Carried out professional service, retaining polite and friendly approach at all times.
Team Member
Chick-fil-A
11.2021 - 12.2022
- High-quality work standards under pressure.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Took Cash and card payments and customer orders Inside and outside.
- Bagged Food and completed orders quickly, effectively, and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Woodstream Christian Academy
9800 Lottsford Rd, Mitchellville, MD 2072105.2022
Skills
- Table setting knowledge
- Clearing tables efficiently
- Food safety understanding
- Demolition experience
- Problem-Solving
- Physical Agility and Coordination
- Physical Strength and Stamina
- Heavy Lifting
- Team Collaboration
- Bilingual (Fluent in spanish and english)
- Employee Training
- Inventory Stocking
Musician / Producer
I am talented in music and can play many instruments such as the piano, bass, and drums. i also produce and sell original music that I create on my laptop. I also play the piano at my church and at many different churches and events in different states
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Coding / Software Development
Timeline
Construction Worker
Progress Environmental, LLC
06.2023 - 07.2023
Banquet Server
Design Cuisine
04.2023 - 05.2023
Team Member
Chick-fil-A
12.2022 - 06.2023
Team Member
Chick-fil-A
11.2021 - 12.2022
High School Diploma -
Woodstream Christian Academy