Samuel Cooper

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

* Flight Attendant

• Create a welcoming atmosphere and provide a high level of customer service throughout every flight by greeting each passenger and providing information about airline procedures, seat locations and inflight services.
• Performe pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment is in good working order, first-aid kits are fully stocked and all items are easily accessible.
• Prepare the plane for takeoff and landing following standard procedures such as walking the aisles to ensure luggage is stowed securely and all passengers have complied with appropriate federal regulations.
• Assist passengers in an emergency situation by announcing and/or demonstrating the use of seat bealts, oxygen masks, emergency exits and flotation devices.
• Demonstrate flexibility and adaptability amidst schedule changes, delays or challenging situations while maintaining a positive attitude.