Samuel Dorion
Lockport,IL
Summary
Results-driven professional with experience in customer engagement and safety protocol adherence. Demonstrated success in inventory management and team collaboration, ensuring customer satisfaction and operational efficiency in fast-paced environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Floor Associate
Whitmore Ace Hardware
Lockport, Illinois
05.2025 - Current
- Provide in-store customer support and knowledge to enhance shopper experience.
- Complete day-to-day duties accurately and efficiently.
- Maintain, organize displays and restock merchandise throughout the store.
- Operate point-of-sale systems for efficient customer transactions and returns.
- Completed specialized training for grilling, paint, electrical, lawn care, and plumbing.
- Handle customer complaints professionally, ensuring resolution and satisfaction.
- Monitor inventory levels and report shortages to management promptly.
- Assist customers in selecting plants and gardening supplies.
- Participate in seasonal promotions and events to engage customers.
Lawn Maintenance
Self Employed
Lockport, Illinois
05.2023 - Current
- Perform regular lawn maintenance, such as mowing, edging, trimming, blowing, and fertilizing for multiple reoccurring customers.
Welder
Self-employed
Lockport, Illinois
10.2025 - Current
- Execute basic welding repairs to meet customer specifications.
- Deliver exceptional customer service by actively listening to requirements and providing time and cost estimates prior to job commencement.
Education
High School Diploma -
Lockport Township High School
Lockport, IL05-2027
Skills
- Customer service
- Inventory management
- Shelf stocking
- Attentive to detail
- Safety protocol adherence
- Team collaboration
- Problem resolution
- Point-of-sale operation
- Customer engagement
- Product knowledge expertise
Certification
- CPR Certified
Timeline
Welder
Self-employed
10.2025 - Current
Floor Associate
Whitmore Ace Hardware
05.2025 - Current
Lawn Maintenance
Self Employed
05.2023 - Current
High School Diploma -
Lockport Township High School