Samuel Dotterwick
Superior,WI
Summary
Dynamic Building Permit Technician with a proven track record at the City of Superior, adept at navigating complex regulations and fostering strong relationships. Skilled in critical thinking and conflict resolution, I excel in maintaining accurate records and interpersonal dealings, contributing to efficient project management and enhanced customer satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Building Permit Technician
City of Superior
01.2020 - Current
- Work closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Process payments for fines and fees, maintain accurate drawers, issue receipts, and update account balances.
- Routinely update property records and licensing information using computer terminals.
- Issue various permits and licenses such as residential, commercial, and land disturbing permits, and contractor registrations. Collect appropriate fees.
- Research and respond to requests for information from general public, attorneys, and other governmental offices.
- Assist newly hired technicians in learning about application reviews, verification procedures, performance strategies, and customer service techniques.
- Stay up-to-date on City and State laws and licensing requirements to complete accurate and efficient reviews.
- Employ strong organizational and time management skills while managing multiple projects.
Sales Associate
Duluth Kitchen Company
2018 - 01.2020
- Engaged with customers to build rapport and lasting relationships. Tailored assistance to uncover and meet individual customer needs.
- Maintained professional demeanor and calmly managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions with customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Seasonal Code Compliance Officer
City Of Superior
06.2016 - 08.2017
- Conducted various field investigations.
- Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
- Prepared evidence in support of legal actions taken.
- Maintained a working knowledge of applicable laws and regulations.
- Maintained a professional demeanor in confrontations, interviews, and records searches.
Education
Associate of Arts -
UW Superior
Superior, WI05-2020
High School Diploma -
Superior High School
Superior05-2016
Skills
- Critical thinking development
- Record keeping
- Licensing and permitting regulations
- Conflict resolution techniques
- Personable cooperation
- Software proficiency
- Resourcefulness
Accomplishments
- Implemented new permitting/licensing software, independently creating new permit and license types post-launch for ease of use and consolidation.
- Independently created and published guides to establish and transcribe office policy.
- Independently created guides for public navigation of Department licensing, permitting, and other procedures.
- Initiated and established weekly technician meetings to ensure shared context and cooperation between professional counterparts.
- Performed well in the midst of many staffing changes.
Certification
- Notary Public (WI)
Timeline
Building Permit Technician
City of Superior
01.2020 - Current
Seasonal Code Compliance Officer
City Of Superior
06.2016 - 08.2017
Sales Associate
Duluth Kitchen Company
2018 - 01.2020
Associate of Arts -
UW Superior
High School Diploma -
Superior High School