Overview

Work History

Education

Skills

Timeline

Samuel Elam

Urbandale

Overview

1

1

year of professional experience

Work History

Barista

Smokey Row

07.2022 - Current

Saturday and Sunday Morning Shift Lead
Barista of the Week(s) Recognition
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Helped management keep adequate supply on hand by notifying of shortages.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Promoted additional items with beverages, increasing store sales.
Packaged bagels, muffins and other food items for customer purchase.

Education

High School Diploma -

Des Moines Christian School

Urbandale, IA

07.2024

Skills

Team Leadership
Exceptional Customer Service
Effective Communication
Team Player

Proficient in Adobe Suite
Video Editing
Ability to Work on Multiple Projects at Once

Timeline

Barista

Smokey Row

07.2022 - Current

High School Diploma -

Des Moines Christian School