Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Espinal

Pennsauken,NJ

Summary

Diligent College Graduate focused on Criminal Justice and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Xtend Healthcare
Hendersonville, TN
07.2023 - 10.2023
  • Provided the latest CDC guidelines regarding COVID-19 vaccinations to a variety of New Jersey residents
  • Answered inbound calls to facilitate customer service
  • Maintained knowledge regarding the necessary steps for the callers to acquire vaccinations to stay healthy and protect their families

Immigrant Youth Engagement Intern

Saint Peter's Uinversity
Jersey City, NJ
03.2023 - 07.2023
  • Prepared the facility for the influx of immigrants and refugees seeking assistance with adapting to a new country
  • Assisted children and teenagers with their school work: reading, writing and mathematics
  • Encouraged the children and teenagers to participate in all physical activities provided by the program
  • Assisted with event planning, support and execution of in-person activities

Student Accounts Office Assistant

Saint Peter's University
Jersey City, NJ
03.2022 - 05.2022
  • Transcribed voicemail messages and submitted them to the responsible parties
  • Opened, sorted and dispersed incoming mail to correct recipients throughout the office
  • Prepared outgoing mail
  • Maintained an organized filing system of paper documents

Customer Service Representative

AST FINANCIAL
Brooklyn, NY
12.2020 - 08.2021
  • Answered investors and shareholders' inbound calls regarding upcoming meetings
  • Acquired proxy votes of investors and shareholders if they were unable to attend meetings
  • Made outbound calls to provide policy updates

Set-Up Crew

Circus Time Amusements
Pennsauken, NJ
06.2019 - 08.2019
  • Loaded, unloaded and transported inflatables using hand trucks and dollies
  • Ensured that all necessary supplies were available for each event
  • Provided support during events by setting up additional items as needed
  • Organized storage areas so that all supplies could be easily located

Crew Member

Dunkin' Donuts
Pennsauken, NJ
11.2018 - 03.2019
  • Informed customers of active promotions
  • Handled monetary transactions (cash or credit)
  • Helped fellow crew members with orders and cleanup

Education

Bachelor of Arts - Criminal Justice

Saint Peter's University
Jersey City, NJ
05.2023

Skills

  • Fluent in Spanish
  • Very organized and detail oriented
  • Work well with others
  • Call Management
  • Data Collection
  • Data Entry
  • Product Knowledge
  • Microsoft Office: Excel, PowerPoint, Word

Timeline

Customer Service Representative

Xtend Healthcare
07.2023 - 10.2023

Immigrant Youth Engagement Intern

Saint Peter's Uinversity
03.2023 - 07.2023

Student Accounts Office Assistant

Saint Peter's University
03.2022 - 05.2022

Customer Service Representative

AST FINANCIAL
12.2020 - 08.2021

Set-Up Crew

Circus Time Amusements
06.2019 - 08.2019

Crew Member

Dunkin' Donuts
11.2018 - 03.2019

Bachelor of Arts - Criminal Justice

Saint Peter's University

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Samuel Espinal