Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Merchandise Sales Associate
Lowe's
Corpus, TX
01.2024 - 06.2024
Maintained stock levels, including replenishing items when necessary.
Provided product knowledge and recommendations to customers.
Managed inventory by conducting weekly audits of merchandise.
Processed shipments, restocked shelves, and kept the store clean and organized.
Resolved customer complaints in a timely manner.
Updated pricing information on merchandise as needed.
Collaborated with other departments within the company to ensure smooth operations.
Provided excellent after-sales support services such as returns or exchanges.
Moved and staged merchandise for greatest impact and restocked floor as necessary.
Greeted customers to determine wants or needs.
Customer Service Associate
Walmart
Corpus Christi, TX
09.2022 - 12.2023
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Verified customer age requirement for alcohol or tobacco purchases.
Grill Cook
Whataburger
Corpus Christi, TX
01.2022 - 08.2022
Operated fryers and grills according to instructions to maintain safety and food quality.
Maintained cleanliness and organization of line workstations.
Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
Distributed prepared food to servers.
Reviewed quality standards and verified continuous application throughout kitchen environment.
Monitored kitchen productivity and assessed overall productivity and workflow.
Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
Sanitized workstation before and after shift to prevent illness and food contamination.
Made meals in accordance with company standards and requirements.
Safely operated ovens, grills and other kitchen equipment to minimize accidents.
Prepared variety of foods according to exact instructions and recipe specifications.
Replenished food items from inventory and rotated ingredients.
Maintained clean and orderly appearance throughout kitchen and dining area.
Cook
McDonald's
Penitas, TX
01.2020 - 12.2021
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Followed established procedures and requirements for safe food handling, storage and service.
Operated grills, fryers and broilers to cook items to quality guidelines.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Replenished food items from inventory and rotated ingredients.
Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Education
Some College (No Degree) - Emergency Medical Technician - Basic EMT
Elite Medical Training Solution
Mission, TX
06-2025
Some College (No Degree) - Computer And Information Technologies Specialist
South Texas College
Mcallen, TX
Skills
Customer Support
MS Office Proficiency
Courteous with Strong Service Mindset
Computer Skills
Customer Service
Efficient and Detail-Oriented
Multitasking and prioritization
Data Entry and Maintenance
Inventory management
Stabilization
Patient assessments
CPR and first aid
Medical terminology
Patient evaluations
Spanish Fluency
Languages
Spanish
Native/ Bilingual
Timeline
Merchandise Sales Associate
Lowe's
01.2024 - 06.2024
Customer Service Associate
Walmart
09.2022 - 12.2023
Grill Cook
Whataburger
01.2022 - 08.2022
Cook
McDonald's
01.2020 - 12.2021
Some College (No Degree) - Computer And Information Technologies Specialist
South Texas College
Some College (No Degree) - Emergency Medical Technician - Basic EMT