Samuel Franklin
Sioux Falls,SD
Summary
Passionate individual with experience in providing comprehensive social support to patients, clients and families in urban and rural settings. Proven ability to assess social, emotional and behavioral needs. Committed to creating safe, supportive and inclusive environments.
Overview
7
7
years of professional experience
Work History
Person in Charge/Wellness Buyer
Sioux Falls Food Co+op
05.2024 - Current
- Manage grocery floor, store employees, and ensure successful completion of tasks throughout various shifts
- Make connections and partnerships with local companies in the community to provide wellness products to customers
- Provide education on wellness products and the companies that sell them to customers
Case Management/Social Work Intern
Volunteers of America Dakotas
05.2024 - 12.2024
- Developed and implemented individualized personal care plans for several clients
- Advocated for clients’ needs with food assistance, housing, and employment
- Taught parenting skills and dealing with emotions in group settings
- Collaborated with outside agencies to coordinate care and ensure client success
Patient/Family Advocate
Sanford Health
02.2023 - 05.2024
- Engaged with clients through active listening to understand their unique needs and challenges
- Collaborated with other departments to ensure clients receive appropriate services
- Acted as a liaison between patients and techs, doctors, or other departments
- Employed problem solving techniques when faced with challenging situations
Health and Wellness Coach
Sanford Health Profile
07.2022 - 01.2023
- Advised clients on improving lifestyles and adopting healthy habits
- Provided motivational coaching to help clients stay on track with their health goals
- Educated clients on the importance of proper nutrition, diet, exercise, sleep habits, stress management, and overall well-being
Health and Wellness Services Associate
Wooster Community Hospital Healthpoint
02.2021 - 06.2022
- Greeted and ascertained what each patient/client wanted and needed
- Answered questions regarding health and wellness services
- Answered phone calls from potential clients/patients and supplied information on facility
Barista/Barista Trainer/Supervisor
Starbucks Coffee Company
10.2017 - 01.2022
- Provided customers with handcrafted beverages and food products
- Trained baristas to deliver the 'Starbucks Experience'
- Managed floor and baristas to ensure smooth business operations
Education
MSW - Behavioral Health Specialization
Arizona State University
12.2025
Community Advocacy & Social Policy -
Arizona State University
05.2022
Skills
- Goal Setting
- Decision Making
- Active Listening
- Crisis Intervention
- Conflict Resolution
- Team Collaboration
Timeline
Person in Charge/Wellness Buyer
Sioux Falls Food Co+op
05.2024 - Current
Case Management/Social Work Intern
Volunteers of America Dakotas
05.2024 - 12.2024
Patient/Family Advocate
Sanford Health
02.2023 - 05.2024
Health and Wellness Coach
Sanford Health Profile
07.2022 - 01.2023
Health and Wellness Services Associate
Wooster Community Hospital Healthpoint
02.2021 - 06.2022
Barista/Barista Trainer/Supervisor
Starbucks Coffee Company
10.2017 - 01.2022
Community Advocacy & Social Policy -
Arizona State University
MSW - Behavioral Health Specialization
Arizona State University
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