My objective is to build a long-term career where I am able to grow with a company and contribute to quality customer and community service.
Overview
15
15
years of professional experience
Work History
RIDESHARE
Uber
ATLANTA, GA
06.2022 - Current
Drive passengers from pick-up points to deliver to destination.
Offers riders information about local attractions and restaurants.
Follows safety rules to keep clean driving record with no accidents or incidents.
Maximize passenger satisfaction by maintaining vehicles in safe and clean operating condition.
TEAM MEMBER
Smoothie King
ALPHARETTA, GA
12.2018 - 07.2022
Greeted and engaged with guest to provide a friendly experience.
Encouraged upselling at the point of sale (POS).
Addressed customer needs, responding to specific requests.
Blended smoothies according to the recipe ticket for a consistent taste.
Trained new team members using approved training materials and information.
FIELD SERIVCE AGENT
DHL
NORCROSS, GA
02.2020 - 07.2021
Assisted customers with document shipment and pick up at service center.
Assisted with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information.
Processed or prepared import/export documentation and assist in the customs clearance process.
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
MACHINE OPERATOR: MIXER
Pride Staffing
KENNESAW, GA
04.2019 - 02.2020
Weighed ingredients to meet recipe specification and inserts into machinery.
Operated machinery to mix, discharge or handle materials according to operating procedures.
Adhered to safety protocols to minimize accidents and avoid workplace mishaps.
Documented work completed as required including logs, data reports, procedures, etc.
CASHIER
Clipper Petroleum
CUMMING, GA
12.2018 - 04.2019
Provided an excellent first impression for customers.
Accepted cash and credit card payments, issued receipts and provided change.
Identified customer needs and making their transaction flow as smooth as possible.
Helped customers find specific products, answered questions and offered product advice.
MACHINE OPERATOR: SLITTER
The Belt Corp
CUMMING, GA
02.2018 - 12.2018
Operated machines to produce slits in rubber belt material.
Satisfied daily goals for parts produced while striving accuracy and quality.
Ensured customer orders were complete to satisfy delivery deadlines.
MACHINE OPERATOR; POWER COATING
Power Partners
ATHENS, GA
03.2013 - 04.2017
Loaded carbon and stainless steel parts onto conveyor to begin the cleaning process.
Coated raw material with powder while at a high temperature.
Ensured quality of product prior to assembly.
MACHINE OPERATOR
Zoom Bait
ATHENS, GA
06.2009 - 02.2013
Prepared machine for production processes by equipping with required tools and parts.
Poured liquid plastic into automatic stirring pot for heating.
Rotated and fill molds quickly to prevent product defects.
Inspected product after cooling process to ensure quality.
Education
TECH PREP DIPLOMA -
WASHINGTON-WILKES COMPREHENSIVE HIGH SCHOOL
Washington, GA
05.2009
Skills
Dependable, organized, detail-oriented, efficient, creative, and outgoing
Great leadership skills and team oriented
Experienced in multitasking in a fast pace work environment
Great computer skills; knowledge with Microsoft Word, Excel, Outlook, and Windows operating system
Excellent written and interpersonal communication skills
Knowledge of principles and processes for providing customer and personal services