Samuel Hernandez
Owner
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Business Owner/Operator
H And H Office Supply LLC
07.2022 - Current
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Built strong relationships with customers through positive attitude and attentive response.
- good with working with people to tend to their needs and find a solution
- maintained calm demeanor and professionally managed issues in busy, high-stress situations
- provided positive first impressions to welcome existing, new, and potential customers
Barista
Cafe Carrello
02.2024 - Current
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Associate Of Business Administration - Business Management
Chabot College
Hayward, CA 08.2023 - Current
Andrew P. Hill
San Jose, CA 08.2018 - 2022.06
Skills
Relationship building
Safety measures
Staff Management
Issue identification and resolution
Customer Relations
Languages
Spanish
Native or Bilingual
Timeline
Barista
Cafe Carrello
02.2024 - Current
Associate Of Business Administration - Business Management
Chabot College
08.2023 - Current
Business Owner/Operator
H And H Office Supply LLC
07.2022 - Current
Andrew P. Hill
08.2018 - 2022.06
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