Samuel Horstmann
Harrisville,RI
Summary
Skilled Dairy Department Manager bringing expertise in team leadership and grocery product management. Highly successful in running smooth department operations to delight customers and maximize profits. Friendly, passionate and creative department supervisor knowledgeable about dairy products.
Overview
16
16
years of professional experience
Work History
Dairy Department Manager
Stop & Shop
Cumberland, RI
05.2012 - Current
- Managed daily operations of dairy department, including ordering and stocking products.
- Developed and maintained effective relationships with vendors to ensure timely delivery of products.
- Monitored inventory levels, identified trends in sales and adjusted product selection accordingly.
- Ensured all products were properly stored according to industry standards.
- Provided customer service support for customers in the dairy department.
- Maintained accurate records of all transactions within the department.
- Trained new employees on proper food safety procedures and regulations within the department.
- Enforced store policies and procedures related to the dairy department at all times.
- Conducted regular inspections of the dairy section to ensure cleanliness, organization, and quality control.
- Resolved customer complaints or issues in a professional manner.
- Analyzed sales data to identify areas of improvement or growth potential in the dairy section.
- Collaborated with team members to develop promotional strategies that increased sales volume.
- Created weekly schedules for staff members working in the dairy section.
- Assisted with annual inventory counts as needed.
- Performed daily price checks on items within the dairy section.
- Prepared weekly reports detailing sales figures, expenses, and profits earned from the dairy department.
- Reviewed stock rotation processes regularly to reduce spoilage losses.
- Controlled product freshness by expertly managing rotation, promotions and removal of expired merchandise.
- Observed sales floor and back stocked conditions to proactively handle areas of opportunity such as product-specific restocking.
- Evaluated team performance and implemented improvement strategies to elevate individual productivity.
- Reinforced positive culture focused on delivering best possible service to dairy department customers.
- Verified team work to check on food safety, productivity and quality against dairy department guidelines.
Clerk
Hannaford Supermarket
Uxbridge, MA
05.2008 - 04.2012
Education
Associate of Science - Computer Networking And Security
Lincoln Technical Institute
Lincoln, RI04-2012
Timeline
Dairy Department Manager
Stop & Shop
05.2012 - Current
Clerk
Hannaford Supermarket
05.2008 - 04.2012
Associate of Science - Computer Networking And Security
Lincoln Technical Institute
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