Samuel Ifah
Austin,TX
Summary
High-performing tech sales professional with experience driving revenue through consultative, value-based selling of SaaS and technology solutions. Proven ability to manage full sales cycles, conduct discovery, deliver compelling product demos, and close deals. Strong communicator with a track record of building long-term client relationships, managing pipelines, and exceeding sales targets. Results-driven tech sales professional with over 4 years of experience in SaaS, e-commerce, CRM implementation, and insurance sales. Demonstrated ability to leverage data analytics and cloud platforms to enhance sales pipelines, achieving a 28% increase in MQL-to-SQL conversion. Proficient in managing remote teams and effectively communicating technical solutions to diverse stakeholders.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Quest Software (formerly Scriptlogic) |
Quest Software
Austin
02.2023 - 08.2025
Tech Sales Remote
• Quest Software is a software manufacturer that develops, manufactures, and supports software used by IT professionals.
• Managed 75+ commercial accounts, customizing policy packages using internal software and CRM tools.
• Built email and ad campaigns via HubSpot to support lead nurturing; increased MQL-to-SQL conversion
by 28%.
• Used Salesforce and Tableau dashboards to report weekly on sales KPIs and forecast pipeline trends.
• Conducted virtual consultations with clients, showcasing policy comparison tools and online quoting
platforms.
• Partnered with the IT team to test and roll out a new quoting engine interface for B2B clients.
Process Technician + Data & Automation Projects Gi
Tesla
Austin, Tx
05.2022 - 12.2023
Built Power BI dashboards to monitor production KPIs, improving visibility into bottlenecks and uptime.
• Designed SQL queries to extract product cycle times and analyze defect rates across three departments.
• Collaborated with the DevOps team to automate sensor calibration tracking via internal tools.
• Participated in agile sprint planning to define software update needs across hardware interfaces.
• Conducted end-user testing for factory automation software before rollout; logged issues via JIRA.
Customer Service Representative
Shopify
Peoria, Illinois
03.2018 - 12.2019
E-commerce Solutions Analyst Remote
• Advised e-commerce clients on platform features, analytics, and digital strategy.
• Integrated Google Ads, Facebook Pixel, and email automation tools to optimize online stores.
• Contributed to the launch of Shopify plugins for marketing and analytics integrations.
• Participated in remote UX research for the new seller onboarding process.
Education
MBA - Business Administration
Roseville University
Chicago, IL 06.2016 - 05.2019
Manor High School
Manor, TXElectrical Electrician - Electrical
Gary Jobs Corps
San Marcos, TX 06.2013 - 12.2013
Skills
- Sales Platforms: Salesforce HubSpot Zoho PipedriveData & Analytics:Power BI SQL Tableau Google Data Studio Excel (Advanced)CRM & Marketing: Shopify Google Ads Meta Ads Mailchimp CRM IntegrationsDevelopment Tools: Azure DevOps Python (basic) HTML/CSSRemote Tools: Slack Zoom Google Workspace Notion Trello LoomOther: UCD A/B Testing API Integrations Product Feedback Loops Conversion Tracking
- Consultative & value-based selling
- SaaS & technology solution sales
- Prospecting & lead generation
- Cold calling & outbound email campaigns
- Discovery calls & needs assessment
- Pipeline & funnel management
- Product demonstrations & presentations
- Objection handling & negotiation
- Deal closing & contract execution
- Account management & relationship building
- Cross-functional collaboration (sales, marketing, product)
- Edit or add your own
Timeline
Quest Software (formerly Scriptlogic) |
Quest Software
02.2023 - 08.2025
Process Technician + Data & Automation Projects Gi
Tesla
05.2022 - 12.2023
Customer Service Representative
Shopify
03.2018 - 12.2019
MBA - Business Administration
Roseville University
06.2016 - 05.2019
Electrical Electrician - Electrical
Gary Jobs Corps
06.2013 - 12.2013
Manor High School