Samuel James
Lenoir City,TN
Summary
Dedicated shift leader with experience in supervising teams and enhancing customer experiences. Skilled in conflict resolution, training staff on food safety, and maintaining operational efficiency. Committed to fostering a collaborative work environment.
Overview
4
4
years of professional experience
Work History
Crew Member
Burger King
Harriman, Tennessee
04.2026 - Current
- Maintained cleanliness and organization of dining area and kitchen to enhance guest experience.
- Delivered exceptional customer service during peak hours to foster customer loyalty.
- Operated kitchen equipment safely and efficiently.
- Handled cash transactions accurately at the register.
- Collaborated with team members to ensure smooth operations.
- Followed health and safety regulations consistently during shifts.
- Served food quickly for positive guest experiences.
- Addressed and resolved customer complaints promptly to ensure satisfaction.
- Interacted pleasantly with guests to deliver quality customer service.
Farm Hand
Holt Farm
Sweetwater, Tennessee
01.2022 - Current
- Operated farm machinery for planting and harvesting crops efficiently.
- Organized storage areas for harvested crops, optimizing space and accessibility.
- Inspected fields regularly to identify pests or diseases that may harm crop growth.
- Maintained cleanliness of farm equipment and storage areas, ensuring operational readiness and safety.
- Collaborated with team members to complete daily tasks effectively.
- Monitored crop growth and reported issues to farm manager, facilitating timely interventions for crop health.
- Loaded and unloaded trucks with supplies or products from the farm.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Maintained farm equipment such as tractors, harvesters, and other machinery.
- Provided medical attention to livestock and ensured proper feeding and watering.
- Ensured compliance with all safety regulations related to farm operations.
- Assisted in the preparation of soil for planting by tilling and plowing fields.
- Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
- Weeded fields manually or used specialized tools such as hoes or cultivators.
- Harvested crops according to season and maintained records of yields.
- Planted seeds according to prescribed methods of production.
- Coordinated with farm management to plan and adjust tasks based on weather conditions and crop needs.
- Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
- Maintained equipment and tools in optimal working condition.
- Operated farm machinery for planting and harvesting crops.
- Harvested crops manually and with machinery, minimizing loss and damage.
- Prepared soil for planting, employing tillage, and fertilization techniques.
- Moved equipment, poultry or livestock manually or using trucks or carts.
- Combined feed, additives, and medicines accurately to ensure proper nutrition for livestock.
- Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
Shift Leader
Buddy's BBQ
Kingston, Tennessee
03.2025 - 03.2026
- Supervised team members during busy shifts to maintain operational efficiency.
- Trained new staff on food safety and customer service standards.
- Resolved customer complaints promptly to enhance dining experiences.
- Resolved customer complaints promptly to improve overall dining experience.
- Delegated tasks to staff to maintain an organized work environment.
- Assisted in training new employees on shift operations.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Monitored employee performance and provided constructive feedback to enhance compliance with company policies.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Assisted in preparing food items following recipes and quality standards.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled emergency situations with composure and in accordance with company guidelines.
Education
High School Diploma -
Roane County High School
Kingston, TN05-2026
Skills
- Point-of-sale system
- Drive-thru operations
- Menu memorization
- Cash handling
- Food safety
- Cleaning
- Supplies monitoring and restocking
- Equipment maintenance
- Machine operations
- Forklift operation
- Safe vehicle operation
- Team leadership
- Crew leadership
- Conflict resolution
- Time management
- Reliability and punctuality
- Safety
- Company standards
- Creativity and innovation
- Visual communication
- Leadership qualities
- Agricultural practices
- Tool and equipment use
- Cleaning
- Leadership qualities
- Visual communication
Timeline
Crew Member
Burger King
04.2026 - Current
Shift Leader
Buddy's BBQ
03.2025 - 03.2026
Farm Hand
Holt Farm
01.2022 - Current
High School Diploma -
Roane County High School