Samuel Johnson
King George,VA
Summary
Dynamic General Manager with a proven track record at Domino's Pizza, excelling in leadership and operations management. Spearheaded strategies that drove significant sales growth while enhancing customer retention. Skilled in inventory control and problem resolution, fostering a motivated team, providing a fast consistent product, and cultivating strong client relationships for sustained success.
Overview
7
7
years of professional experience
Work History
General Manager
Domino's Pizza
Fredericksburg, VA
02.2023 - 03.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Domino's Pizza
Dahlgren, VA
09.2021 - 01.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant Manager
Domino's Pizza
Ruther Glen, VA
06.2018 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
King George High School
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Inventory control
- Schedule management
- Customer retention
Timeline
General Manager
Domino's Pizza
02.2023 - 03.2025
General Manager
Domino's Pizza
09.2021 - 01.2023
Assistant Manager
Domino's Pizza
06.2018 - 09.2021
King George High School