Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Jones

Greer,SC

Summary

Service-oriented professional with background in guest services supervision. Possess strong skills in customer service, conflict resolution, and team leadership which have been utilized to improve overall guest satisfaction. Standout for ability to train staff, streamline operations and manage budgets while ensuring high standards of guest service. Notably contributed to revenue growth by developing innovative strategies and enhancing overall guest experience.

Overview

4
4
years of professional experience

Work History

Athletics Guest Services

Clemson Athhletics
Clemson, SC
09.2024 - Current
  • Ensured smooth operations of guest services by supervising staff, responding to inquiries, and resolving issues.

Flooring Associate

Home Depot
Greenville, South Carolina
02.2022 - 05.2023
  • Pitched different flooring types to customers, gave quotes on flooring jobs and full house measurements, checked out customers, restocked pallets by forklift and Ballymore.

Team Member

Charlie’s BBQ
Greenville, South Carolina
09.2020 - 10.2021
  • Led teams to effectively serve incoming customers, trained new hires, cooked, cleaned, cashiered, and served.

Education

Industrial Engineering -

Clemson University
Clemson, South Carolina
05-2027

High School Diploma -

Eastside High School
Greenville, South Carolina
05-2023

Skills

  • Sales Planning
  • Operations Management
  • Solid Works
  • Team Management
  • Customer service standards
  • Conflict Management
  • Power Point

Timeline

Athletics Guest Services

Clemson Athhletics
09.2024 - Current

Flooring Associate

Home Depot
02.2022 - 05.2023

Team Member

Charlie’s BBQ
09.2020 - 10.2021

Industrial Engineering -

Clemson University

High School Diploma -

Eastside High School

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Samuel Jones