Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samuel Lewis-Jeanty

Fort Lauderdale

Summary

Dynamic General Manager with a proven track record at Papa John's Pizza, enhancing customer loyalty and driving a 9% increase in profitability. Skilled in leadership and quality management, I excel in mentoring teams and implementing effective operational strategies to achieve business goals. Committed to fostering exceptional customer experiences and team performance. Eager for the opportunity as a General Manager to elevate my career with Papa Johns. Passionate about being apart of the training process and innovative to win.

Overview

5
5
years of professional experience

Work History

General Manager

Papa John's Pizza
11.2021 - Current
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • MDP certified over 5 CSR's to Assistant managers this year for the area.
  • Managed PnL budgets and employee evaluations details.
  • Led educational training classes, proper product demonstrations, and dough management.
  • Gathered feedback from employees on area training program and identified changes to improve training.
  • Year over year performance reviews on my store, increased bottom line by 9% last year.

Assistant General Manager

Papa John's Pizza
10.2020 - 10.2021
  • Resolved problems promptly to elevate customer approval.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals.

Education

Associate of Arts - Psychology

Florida Atlantic University
Boca Raton, FL
05-2023

Skills

  • Branding
  • Advertising and marketing
  • Sales
  • Workflow planning
  • Exceptional interpersonal communication
  • Consistently meet goals
  • Quality management
  • Customer relationship management
  • Leadership and team building

Accomplishments

  • Rookie of the year 2023
  • Rising Star 2024
  • Driver Safety 2021-22
  • Area Kwali leader in product quality for four ongoing periods
  • Retention Rate increased by 72%

Timeline

General Manager

Papa John's Pizza
11.2021 - Current

Assistant General Manager

Papa John's Pizza
10.2020 - 10.2021

Associate of Arts - Psychology

Florida Atlantic University

Similar Profiles

CREATE PROFILE
Samuel Lewis-Jeanty