Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Lopez

Mission,TX

Summary

I am a very goal oriented person with great communication and customer service skills. I am always chasing the best version of myself whether it be in a work setting, at the gym, or even at home. I love talking and sharing knowledge with people in hopes of helping them reach their goals or just making their day a little better. I'm a great leader and fast learner and always excited for what's to come.

Overview

3
3
years of professional experience

Work History

Crew Member

Dairy Queen
05.2020 - 07.2020
  • Made Ice cream, Took orders, & Cleaned diner/restrooms.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.

Busser server assistant, Customer Service Representative

Busser, Texas Roadhouse
09.2020 - 03.2021
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize slack.
  • Maintained clean, safe and organized work environment to safeguard servers and customers.
  • Greeted customers warmly to provide exceptional customer service.

CSR, Sales

Wheel Masters
10.2021 - 12.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered constant flow of customer calls with minimal wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Made Invoices, and managed many cash and card transactions
  • Jacked up vehicles and replaced wheels/tires
  • Delivered and test drove customer vehicles

Sales

Anytime Fitness
02.2023 - Current
  • Clean restrooms, re-rack weights, wipe down mirrors, and other necessary cleaning duties to keep the gym clean.
  • Engage with members and answer any questions they might have with the gym, or their membership itself.
  • Answer multiple phone calls daily
  • Contact 20-40 prospects daily, answer emails, and manage social media posts & direct messages.
  • Accurately process transactions, returning accurate change and receipts to members.

Education

No Degree - Criminal Justice

South Texas College
Mcallen, TX
2025

High School Diploma -

Mission High School
Mission, TX
06.2021

Skills

  • Communication Skills
  • Microsoft Office
  • Sales Negotiation
  • Sales Team Leadership
  • Food Safety, Busser, Restaurant Experience
  • Cashier Skills
  • Counting cash, processing transactions, following written procedures, and attending to details
  • Customer Engagement Strategies
  • Sales Presentation
  • Customer Retention
  • Safety Rules Enforcement
  • Facility Tours

Timeline

Sales

Anytime Fitness
02.2023 - Current

CSR, Sales

Wheel Masters
10.2021 - 12.2021

Busser server assistant, Customer Service Representative

Busser, Texas Roadhouse
09.2020 - 03.2021

Crew Member

Dairy Queen
05.2020 - 07.2020

No Degree - Criminal Justice

South Texas College

High School Diploma -

Mission High School
Samuel Lopez