Samuel Lowrance
Leesburg
Summary
Dedicated professional with strong customer service skills. Experienced in complaint resolution and transaction processing, ensuring high customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Prize Counter Guest Experience
Adrenaline Rush
Leesburg
08.2025 - 01.2026
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Contributed to team environments, enhancing overall workplace productivity.
- Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Managed cash transactions with precision, ensuring accurate handling and reporting.
Customer Service Cashier
Pizza Hut
Leesburg
04.2025 - 10.2025
- Operated cash registers to process payments for goods and services.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Balanced cash drawers at end of each shift.
- Greeted customers promptly and responded to questions.
- Answered customers' questions and provided information on store procedures or policies.
- Resolved customer complaints promptly to ensure satisfaction.
- Employed store policies to ensure compliance during transactions.
Front Service Clerk/Cashier
Publix
Leesburg
11.2024 - 04.2025
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service by responding to inquiries promptly and courteously.
- Processed customer transactions using point-of-sale systems efficiently.
- Handled customer complaints with professionalism and courtesy.
- Maintained an organized work area to support operational efficiency.
- Answered phone calls in a polite and helpful manner while providing accurate information as needed.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Leesburg High School
Leesburg05-2024
Skills
- Customer service
- Transaction processing
- Complaint resolution
- Team collaboration
- Communication skills
- Problem solving
- Organization and time management
- MS office
- Computer skills
- Product knowledge
References
References available upon request.
Timeline
Prize Counter Guest Experience
Adrenaline Rush
08.2025 - 01.2026
Customer Service Cashier
Pizza Hut
04.2025 - 10.2025
Front Service Clerk/Cashier
Publix
11.2024 - 04.2025
High School Diploma -
Leesburg High School