Detail-oriented professional skilled in client relations, regulatory compliance, and complex problem-solving. Expertise in streamlining processes to enhance operational efficiency and drive measurable results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Member Associate
Azura Credit Union
Topeka, KS
06.2021 - 03.2026
Facilitated member account openings and maintained accurate customer records.
Assisted in loan processing by gathering necessary documentation and verifying information.
Educated members on credit union products and services to enhance financial literacy.
Collaborated with team members to improve operational workflows and service delivery.
Managed daily transactions, ensuring total accuracy in deposits, withdrawals, and transfers between accounts, general ledgers, and cash drawers.
Streamlined reporting processes, improving data entry accuracy and turnaround time.
Provided training support for new associates, fostering a collaborative work environment.
Conducted comprehensive audits to ensure compliance with regulatory standards and organizational policies.
Developed detailed audit reports identifying risks and recommending corrective actions to enhance operational efficiency.
Conducted thorough account reconciliations to ensure financial accuracy and integrity.
Collaborated with cross-functional teams to resolve discrepancies in accounts payable/receivable.
Ensured compliance with regulatory requirements for financial transactions.
Analyzed transaction patterns to identify and mitigate potential fraud risks.
Inventory Manager
Loves Travel Stop
Topeka, KS
02.2020 - 06.2021
Oversaw inventory levels, ensuring optimal stock availability and minimizing discrepancies.
Implemented inventory management software to streamline tracking and reporting processes.
Monitored supplier performance, maintaining strong vendor relationships for timely deliveries.
Developed training programs for staff on inventory control procedures and safety protocols.
Supervised daily operations, ensuring adherence to safety protocols and operational standards.
Trained and mentored team members on best practices and workflow efficiencies.
Landscaper
D & H Services
Topeka, KS
05.2015 - 02.2020
Designed and implemented landscape layouts to enhance aesthetic appeal of residential and commercial properties.
Operated various landscaping equipment, ensuring safety and efficiency during project execution.
Trained new team members on equipment usage and landscaping techniques, fostering skill development.
Coordinated with clients to understand vision, delivering tailored landscape solutions that met expectations.
Streamlined workflow processes for landscape projects, increasing team productivity and project turnaround times.
Education
High School Diploma -
Seaman High School
Topeka, KS
05-2019
No Degree - Ancient History
Allen Community College
Iola, KS
Skills
Customer service
Time management
Attention to detail
Computer skills
Leadership qualities
Complex Problem-solving
Work Planning and Prioritization
New hire training
Data entry
Audit reporting
Regulatory compliance
Information verification
Accomplishments
Achieved inter-department cohesion by completing paperwork and verification processes with accuracy and efficiency.
Overhauled multiple recordkeeping processes to achieve greater efficiency and ease of auditing.
Consistently succeeded in meeting or exceeding workplace goals as laid out by management.