Summary
Overview
Work History
Education
Skills
Accomplishments
2012 Boys & Girls Club Basketball Champion
Interests
Timeline
background-images

Samuel Madison

Royal Oak

Summary

Dynamic barista with proven expertise at Biggby, recognized for fostering customer loyalty through personalized service and effective team collaboration. Skilled in cash register operation and beverage preparation, I consistently maintained cleanliness and efficiency, ensuring a welcoming atmosphere and smooth operations during peak hours. Passionate about delivering exceptional customer experiences.

Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.

Overview

8
8
years of professional experience

Work History

Barista

Biggby
03.2024 - 05.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • maintained proper closing procedures and cleaning.

Barista Shift Lead

Biggby
03.2022 - 03.2024
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Assisted in ordering the supplies for our store when needed.

Fast Food Worker

McDonald's Restaurant
07.2018 - 03.2022
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large amounts of customers
  • Stocked and displayed merchandise as required.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintaining proper store closing procedures while working efficiently

Pizza Maker

Little Caesars Pizza
07.2017 - 04.2018
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Washed pans and Pizza trays in triple sink.
  • Cleaning soda refrigerators.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.

Education

High School Diploma -

Royal Oak High School
1500 Lexington Blvd, Royal Oak, MI 48073
05-2019

Skills

  • Team player
  • Active listener
  • Opening and closing duties
  • Cleanliness
  • Order taking
  • Cash register operation
  • Espresso machine operation
  • Beverage preparation
  • Safe food handling practices
  • POS systems
  • Food preparation
  • Menu memorization

Accomplishments

  • Memorized ingredients and recipes for 36 specialty drinks.
  • Co-wrote a film in 2018 for a school project.
  • served thousands of customers over my years of work.
  • Runner up award for Courageous Persuaders on dangers of underaged drinking in 2019
  • Volunteered helping out at the Detroit School of Rock and Pop
  • Camera operating for school christmas concerts while checking and maintaining audio levels .
  • Finally able to make latte art.

2012 Boys & Girls Club Basketball Champion

2012-2013 I played in the local Boys & Girls Club basketball League. My team would go onto wil it all that year and we got a pizza party. I was not the best player on the court but had the most heart.

Interests

  • Photography
  • Music and Music theory
  • Collecting vinyl records
  • Nature walks
  • Coffee

Timeline

Barista

Biggby
03.2024 - 05.2025

Barista Shift Lead

Biggby
03.2022 - 03.2024

Fast Food Worker

McDonald's Restaurant
07.2018 - 03.2022

Pizza Maker

Little Caesars Pizza
07.2017 - 04.2018

High School Diploma -

Royal Oak High School

Similar Profiles

CREATE PROFILE
Samuel Madison