Samuel Maselli
Drexel Hill,PA
Summary
Dynamic and results-driven sales professional eager to contribute to an entry-level sales position. Proven ability to leverage sales experience and strong communication skills to foster relationships and drive customer satisfaction. Committed to a customer-centric approach that supports team success and consistently exceeds company objectives.
Overview
2
2
years of professional experience
Work History
Client Services Manager
365 Health Services
11.2024 - Current
- Manage daily operations of 300+ clients, ensuring high-quality home healthcare support for clients and their families.
- Maintain strong relationships with clients, caregivers, and medical professionals to enhance service delivery and client satisfaction.
- Ensure compliance with state and federal healthcare regulations, including documentation, billing, and reporting requirements.
- Develop and sustain relationships with referral sources, physicians, and community partners to expand client acquisition and increase agency growth by 50%.
- Support the sales team in outreach and conversion efforts through relationship management and client follow-up.
Project Development Intern
Penn State University
05.2024 - 09.2024
- Conducted in-depth research on various IT topics such as historic cybersecurity incidents, emerging technologies, terrorist organizations, and mitigation tactics.
- Produced future course material related to IT and security risk subjects.
- Collaborated with a 5-person team to design and develop a project that highlights information security and physical security policies, and protection against insider threats.
- Assisted in project planning and development phases for academic initiatives.
Education
Bachelor of Science - Security and Risk Analysis
The Pennsylvania State University
State College, PA05.2024
Skills
- Sales
- Business Development
- Account Management
- Customer Relationship Management (CRM)
- Recruiting and hiring
HONORS & AWARDS
Dean’s List
Timeline
Client Services Manager
365 Health Services
11.2024 - Current
Project Development Intern
Penn State University
05.2024 - 09.2024
Bachelor of Science - Security and Risk Analysis
The Pennsylvania State University