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Samuel Mejia
New york,Bx
Summary
Dynamic professional with extensive hands-on experience in customer service, adept at navigating complex challenges. Strong problem-solver with a proactive approach to executing tasks, consistently recognized for adaptability, creativity, and a results-oriented mindset that drives success. Committed to delivering meaningful contributions aligned with organizational goals while fostering growth, leveraging emerging technologies to identify enhancement opportunities and implement effective solutions. Organized and dependable, skilled at managing multiple priorities with a positive attitude and a willingness to take on additional responsibilities to achieve team objectives.
Overview
4
4
years of professional experience
Work History
Front Desk
Planet Fitness, New Rochelle
03.2023 - 01.2024
- Achieved high client satisfaction through personalized fitness assessments. Increased membership sales by promoting tailored workout plans and training sessions. Boosted client retention by providing exceptional customer service and support.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Field Agent
Stand Up Wireless, Independent Contractor
03.2022 - 06.2023
- Achieved operational independence through successful personal time management. Streamlined resource preparation processes for consistent daily performance. Enhanced client engagement by effectively articulating service value propositions.
- Conducted field assessments to identify customer needs and promote services effectively.
- Collaborated with local organizations to enhance community outreach and engagement efforts.
Bike courier
Getir Delivery Service, Lenox hill
02.2020 - 05.2021
- Led team initiatives to improve efficiency and ensure timely project completion while maintaining safety standards. Fostered a supportive atmosphere by assisting team members during downtime. Cultivated collaborative relationships that enhanced overall team performance.
- Delivered packages efficiently across designated routes, ensuring timely arrivals.
- Navigated urban areas using GPS technology to optimize delivery times.
- Maintained communication with dispatch for real-time updates on order status.
- Managed inventory of delivery supplies and ensured equipment was in excellent condition.
Education
High School Diploma -
06-2022
Skills
- Proficient in simultaneous task execution
- Supportive team participant
- Efficient at acquiring new skills
- Effective interpersonal communication
- Proficient in financial planning
- Friendly, positive attitude
- Problem-solving
- Multitasking Abilities
- Critical thinking
- Excellent communication
- Calm under pressure
- Problem resolution
LANGUAGES
Able to speak English, Spanish
Timeline
Front Desk - Planet Fitness, New Rochelle
03.2023 - 01.2024
Field Agent - Stand Up Wireless, Independent Contractor
03.2022 - 06.2023
Bike courier - Getir Delivery Service, Lenox hill
02.2020 - 05.2021
University Heights - High School Diploma,