Samuel Mercado Torres
Valrico,FL
Summary
Dynamic retail professional with extensive experience at Aldi, excelling in customer service and inventory management. Proven track record in staff supervision and operations oversight, enhancing team performance and optimizing sales potential. Skilled in problem-solving and implementing efficient processes, contributing to a welcoming shopping environment and fostering customer loyalty.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Aldi
04.2022 - Current
- Assisted in daily store operations to ensure efficient service delivery.
- Supported inventory management by organizing stock and maintaining accurate records.
- Engaged with customers to address inquiries and enhance shopping experience.
- Learned point-of-sale systems to process transactions accurately and efficiently.
- Participated in training sessions to develop skills in customer service and retail operations.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Lead Store Associate
Aldi
01.2022 - 04.2022
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new associates, enhancing team performance and service quality.
- Coordinated merchandise displays to optimize sales potential and enhance customer experience.
- Resolved customer inquiries effectively, fostering positive relationships and loyalty.
Store Associate
Aldi
08.2019 - 01.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring timely restocking of shelves and displays.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Maintained store cleanliness and organization to promote a welcoming environment.
Education
Bachelor of Science - Business Administration
Western Governors University
09-2025
High School Diploma -
Durant High School
Plant City, FL05-2019
Skills
- Problem-solving
- Customer service
- Inventory management
- Order management
- Staff supervision
- Budgeting and cost control
- Operations oversight
Languages
English
Spanish
Timeline
Assistant Store Manager
Aldi
04.2022 - Current
Lead Store Associate
Aldi
01.2022 - 04.2022
Store Associate
Aldi
08.2019 - 01.2022
Bachelor of Science - Business Administration
Western Governors University
High School Diploma -
Durant High School