Samuel M. Guskind
Groton,CT
Summary
Submarine qualified Machinist Mate Auxiliaryman and US Navy submarine veteran with secret clearance. Contributed to team goals through diligent work ethic and attention to detail while efficiently managing physical and computerized catalogs, order systems, and parts databases. Focused on achieving productivity, sales, and customer service objectives.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Retail Parts Professional
Advance Auto Parts
Groton, CT
05.2024 - Current
- Provided exceptional customer service by assisting with product selection and technical inquiries.
- Managed inventory levels to ensure optimal stock availability and reduced excess parts.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Trained new team members on systems, processes, and best practices for efficient operations.
- Conducted regular audits of inventory to maintain accuracy and minimize discrepancies in stock records.
- Developed strong relationships with customers through effective communication and problem-solving skills.
- Oversaw daily operations, ensuring adherence to company standards for safety and quality service.
- Trained new employees on store operations, product knowledge, and customer service standards to create a cohesive team environment.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Machinist Mate Auxiliaryman
US NAVY
02.2017 - 02.2023
- Operated and maintained shipboard machinery, ensuring optimal performance and safety compliance.
- Conducted routine inspections and troubleshooting of mechanical systems to identify and resolve issues promptly.
- Collaborated with engineering teams to execute maintenance schedules, enhancing equipment reliability and operational readiness.
- Trained junior personnel in machinery operation, safety protocols, and maintenance procedures to foster skill development.
Education
No Degree - Anthropology
University of Connecticut
Storrs, CT01-2028
Skills
- Technical diagram interpretation Attention to detail Can drive, use part ordering systems
- Inventory management
- Merchandise organization
- Order fulfillment
- Safety compliance
- Supply chain
- Ordering parts
- Customer service
- Problem-solving skills
- Customer experience
- Team collaboration
- Training and coaching
- Sales training
- Parts logistics
Certification
- Certified Type 2 refrigerant worker
Timeline
Retail Parts Professional
Advance Auto Parts
05.2024 - Current
Machinist Mate Auxiliaryman
US NAVY
02.2017 - 02.2023
No Degree - Anthropology
University of Connecticut