Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Samuel Mikes-Thacker

Oxford,OH
Samuel Mikes-Thacker

Summary

Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Dedicated musician and scholar who is eager and ready to start a career in the industry

Overview

12
years of professional experience

Work History

Venturing BSA

National Service Territory 9 President
06.2021 - 05.2022

Job overview

  • Led and delegated objectives to cabinet of officers and advisors
  • Communicated with Venturers to facilitate proper chain of command
  • Engaged with Venturers by attending territory-wide events and teleconferences
  • Provided guidance to Council Presidents through individual feedback.

Scouts BSA

Eagle Scout
02.2012 - 07.2020

Job overview

  • Recorded 200+ service hours during completion of Eagle Scout Project
  • Promoted environmental awareness among scouts through educational workshops, clean-up initiatives, and sustainable practices.
  • Developed strong leadership qualities in scouts through mentoring, coaching, and hands-on experience.

Buddy Rodgers Music

School Music Specialist
12.2019 - 05.2020

Job overview

  • Boosted showroom sales by providing exceptional customer service and product knowledge to clients.
  • Assisted in maintaining a visually appealing showroom, ensuring proper display of products for easy access and viewing.

Pickle & Pig

Host/Server
02.2023 - Current

Job overview

  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Biggby Coffee

Barista
05.2021 - 08.2022

Job overview

  • Helped grow company brand through positive interactions and meaningful conversations.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Education

Miami University
Oxford, OH

Master of Arts from Music in Culture
05.2024

University Overview

  • Dean's List Fall Semester 2023
  • Red Hawk Excellence Scholarship Recipient
  • Musical Excellence Scholarship Recipient
  • Relevant Coursework: Arts Management
  • Capstone Project: Currents of Academic Music Journalism Through the Lens of DEI, lead researcher for an archival study of JAMS and JSAM paired with interviews of current and past editors
  • Undergraduate Research Forum 2024: Lead Presenter

Colerain High School
Cincinnati, OH

High School Diploma
05.2020

University Overview

  • Awarded John Phillip Sousa
  • 3.4 GPA

Skills

  • Team Collaboration
  • Telephone reception
  • Event Planning
  • Multitasking proficiency
  • Diversity and Inclusion
  • Strong Work Ethic
  • Time management abilities
  • Reliable and Responsible

Timeline

Host/Server

Pickle & Pig
02.2023 - Current

National Service Territory 9 President

Venturing BSA
06.2021 - 05.2022

Barista

Biggby Coffee
05.2021 - 08.2022

School Music Specialist

Buddy Rodgers Music
12.2019 - 05.2020

Eagle Scout

Scouts BSA
02.2012 - 07.2020

Miami University

Master of Arts from Music in Culture

Colerain High School

High School Diploma

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Samuel Mikes-Thacker