Samuel Morris
North Kansas City,MO
Summary
Motivated individual with potential and experience in customer service. Skilled in building customer relationships and understanding customer and team member needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Account Manager
Fulfillment Plus, Inc
02.2019 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Accurately fulfilling all shipping needs in the required timeframe.
- Coordinate with the warehouse staff to ensure all fulfillment will be accomplished in a timely and suitable manner.
Lead Driver
Hy-Vee
07.2017 - 02.2019
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with customers.
- Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.
Sanitation Worker
Schwans Fine Foods
04.2016 - 07.2016
- Sanitized manufacturing equipment to USDA standards to ensure safe food production.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Education
High School Diploma -
Salina High School South
Salina, KS05.2016
Skills
Account Management
Customer Service
Teamwork and Collaboration
Client Relations
Time Management
Organization
Timeline
Account Manager
Fulfillment Plus, Inc
02.2019 - Current
Lead Driver
Hy-Vee
07.2017 - 02.2019
Sanitation Worker
Schwans Fine Foods
04.2016 - 07.2016
High School Diploma -
Salina High School South
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