Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Samuel Moskowitz

monroe,NY

Summary

Dynamic Computer Technician with a proven track record at Meshumer, excelling in hardware and software diagnostics. Recognized for exceptional customer service and attention to detail, I effectively resolved technical issues and enhanced user satisfaction. Skilled in installations and repairs,

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Meshumer
06.2022 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls, ensuring timely resolution of issues and enhancing customer satisfaction.
  • Collaborated with team members to streamline processes, improving response times for customer requests.
  • Utilized CRM software to track customer interactions, ensuring accurate documentation and follow-up actions.

Customer Service Representative

Loadio
10.2018 - 05.2022
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls, ensuring timely resolution of issues and enhancing customer satisfaction.
  • Collaborated with team members to streamline processes, improving response times for customer requests.

Education

High School Diploma -

Masivtah Kj
Monroe, NY

Skills

  • Desktop and laptop installations
  • Installation and repair
  • Attention to detail
  • Customer service

Languages

English
Full Professional

Timeline

Customer Service Representative

Meshumer
06.2022 - Current

Customer Service Representative

Loadio
10.2018 - 05.2022

High School Diploma -

Masivtah Kj
Samuel Moskowitz