Samuel Moskowitz
monroe,NY
Summary
Dynamic Computer Technician with a proven track record at Meshumer, excelling in hardware and software diagnostics. Recognized for exceptional customer service and attention to detail, I effectively resolved technical issues and enhanced user satisfaction. Skilled in installations and repairs,
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Meshumer
06.2022 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls, ensuring timely resolution of issues and enhancing customer satisfaction.
- Collaborated with team members to streamline processes, improving response times for customer requests.
- Utilized CRM software to track customer interactions, ensuring accurate documentation and follow-up actions.
Customer Service Representative
Loadio
10.2018 - 05.2022
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls, ensuring timely resolution of issues and enhancing customer satisfaction.
- Collaborated with team members to streamline processes, improving response times for customer requests.
Education
High School Diploma -
Masivtah Kj
Monroe, NYSkills
- Desktop and laptop installations
- Installation and repair
- Attention to detail
- Customer service
Languages
English
Full Professional
Timeline
Customer Service Representative
Meshumer
06.2022 - Current
Customer Service Representative
Loadio
10.2018 - 05.2022
High School Diploma -
Masivtah Kj