Samuel Munoz
Land O' Lakes,FL
Summary
Dynamic General Manager with expertise in operations management and team building. Proven ability to enhance service quality and foster a positive work environment across multiple locations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Jersey Mike's Subs
Wesley Chapel, FL
02.2021 - Current
- Oversaw daily operations, ensuring compliance with company standards and policies.
- Developed and implemented training programs for staff to enhance service quality.
- Analyzed sales data to identify trends
- Optimize inventory management, and Labor Management
- Fostered a positive work environment, leading team-building initiatives to improve morale.
- Managed 4 different Locations in our Franchise
Cook/Lead Dishwasher
Amicis Pizza
Lutz, FL
01.2018 - 01.2021
- Prepared high-quality pizzas and menu items following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen, ensuring compliance with health and safety regulations.
- Collaborated with team members to optimize workflow during peak hours, enhancing service efficiency.
- Trained new staff on food preparation techniques, sanitation practices, and equipment usage standards.
Education
High School Diploma -
Cypress Creek Middle Highschool
Wesley Chapel, FLSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Friendly, and Positive attitude
- Hands on learner
- Efficient multi-tasker
- Customer relations
- Staff training
Certification
- Food Safety Certified, Servsafe, Expires, 8/01 2028
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Jersey Mike's Subs
02.2021 - Current
Cook/Lead Dishwasher
Amicis Pizza
01.2018 - 01.2021
High School Diploma -
Cypress Creek Middle Highschool