Samuel Najvar
Bellevue,TX
Overview
39
39
years of professional experience
Work History
Director of Operations
Wildflower Windows and Doors
Dallas/Fort Worth, TX
01.2022 - Current
- Performed and supervised maintenance and recovery operations on M1 tanks, served in Desert Storm, and honorably discharged at rank of E-5
Manager Technical Service and Accident Management
Holman Automotive
Stuttgart, Germany
01.2018 - 01.2022
- Ensure my teams maintained client vehicles to save time and money, so they can perform their duties and reduce downtime
- Increase productivity by creating new processes or streamlining existing processes and ensure KPIs are constantly met or exceeded
- Evaluate employees in performance reviews and for promotions
- Responsible for hiring, training, and supervising a 35-person team
Assistant Manager- Global Client Relations Product Management
Holman Automotive
Grapevine, TX
01.2016 - 01.2018
- Support the EU integration for all Client Relations initiatives through each phase of the project and provide support to other product development teams
- Identify gaps in processes, tools or systems and make necessary recommendations
Account Manager
Holman Automotive
Fort Worth, TX
01.2015 - 01.2016
- Act as a liaison between the customer and other company departments while developing strong working relationships
- Provide recommendations based on the client’s needs and wants
- Proactively work with customers to forecast upcoming needs
Account Executive
Holman Automotive
Grapevine, TX
01.2013 - 01.2015
- Analyze large amounts of data and make savings recommendations that are at least 5% of total expenses
- Develop strategic plans to address areas of opportunity based on trends and industry best practices which leads to quantifiable savings
- Increase client cash flows by performing Lease vs. Buy and Life Cycle Cost Analysis
Service Technician
Holman Automotive
Grapevine, TX
01.2010 - 01.2013
- Demonstrate problem-solving and critical thinking skills in complex situations on a daily basis
- Responsible for analysing data to make financial decisions for the company and clients
Owner/Operator
Najvar’s M.A.R.S.
Dallas/Fort Worth, TX
01.2009 - 01.2010
- Provided the best service and quality reconditioning automobiles
Service Director
Autohaus J.B. Lell BMW/MINI
Kummersbruck, Germany
01.2006 - 01.2009
- Responsible for developing strategies and philosophies to improve service delivery and customer service which has resulted in a 20% increase each year in revenue and customer satisfaction
- Responsible for hiring, training, and supervising a 40-person team
- Evaluate employees in performance reviews and for promotions
- Performed internal audits
- Responsible for quality assurance programs
Sales Consultant
Autohaus J.B. Lell BMW/MINI
Kummersbruck, Germany
01.2005 - 01.2006
- Responsible for selling new and used BMW/MINI automobiles, managing inventory levels, developing marketing strategies, buying and remarketing trade ins
- Responsible for selling financial services to customers
Service Advisor/ Shop Foreman
Autohaus J.B. Lell BMW/MINI
Kummersbruck, Germany
01.1994 - 01.2005
- Supervised repair team of ten who performed all aspects of automobile services
- Provided hands-on and theoretical training to five trainees
M1 Abrams Tank Mechanic/ Tank Commander
U.S. Army
Amberg, Germany
01.1987 - 01.1994
- Performed and supervised maintenance and recovery operations on M1 tanks, served in Desert Storm, and honorably discharged at rank of E-5
Education
Master of Business Administration - Finance
Keller Graduate School of Management
Bachelor of Science - Technical Management, Project Management
DeVry University
Master Automotive Technician’s Diploma -
Chamber of Crafts Lower Bavaria
Regensburg, GermanySkills
Operational efficiency
Operations oversight
Strategic planning
Strategic planning and execution
Process improvements
Quality assurance
Cost control
Workforce planning
Performance analysis
Risk mitigation
Schedule oversight
Operations management
Other
German, English, Available upon request
Languages
German
Professional Working
Timeline
Director of Operations
Wildflower Windows and Doors
01.2022 - Current
Manager Technical Service and Accident Management
Holman Automotive
01.2018 - 01.2022
Assistant Manager- Global Client Relations Product Management
Holman Automotive
01.2016 - 01.2018
Account Manager
Holman Automotive
01.2015 - 01.2016
Account Executive
Holman Automotive
01.2013 - 01.2015
Service Technician
Holman Automotive
01.2010 - 01.2013
Owner/Operator
Najvar’s M.A.R.S.
01.2009 - 01.2010
Service Director
Autohaus J.B. Lell BMW/MINI
01.2006 - 01.2009
Sales Consultant
Autohaus J.B. Lell BMW/MINI
01.2005 - 01.2006
Service Advisor/ Shop Foreman
Autohaus J.B. Lell BMW/MINI
01.1994 - 01.2005
M1 Abrams Tank Mechanic/ Tank Commander
U.S. Army
01.1987 - 01.1994
Master of Business Administration - Finance
Keller Graduate School of Management
Bachelor of Science - Technical Management, Project Management
DeVry University
Master Automotive Technician’s Diploma -
Chamber of Crafts Lower Bavaria