Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Samuel Nelson

Salt Lake City,UT

Summary

I've spent my career in the apparel and fashion industry, and I'm proud to say that I've built a reputation for excellence in leadership. In my career, I've thrived on pushing the envelope to drive sales, deliver top-tier customer service, and cultivate a work culture that values positivity and inclusivity. My journey has taken me through impactful roles, each position helping me sharpen my skills. I'm passionate about building authentic client relationships, inspiring my team to perform at their best, and constantly looking for ways to improve and exceed expectations. Ultimately, its about creating an environment where success in achieved together.

Overview

6
6
years of professional experience

Work History

General Manager

Banana Republic
Salt Lake City, UT
09.2024 - 01.2025
  • Surpassed Q4 budget by 37% and last year's sales by 41% during first quarter as General Manager, achieving top store performance in the district and ranking third in the region.
  • Elevated the store's personal styling program, driving 17% of total sales through strategic client outreach and private styling appointments, fostering deeper customer relationships, and brand loyalty.
  • Successfully hired and onboarded a new Assistant Manager, Sales Lead, and three Sales Associates, ensuring optimal staffing for the holiday season. Implemented tailored onboarding and training plans to enhance team readiness and performance.
  • Achieved a 92% score on the annual store compliance audit, reflecting a strong commitment to maintaining operational standards, and ensuring compliance with company policies.
  • Conducted end-of-year employee performance reviews to provide adequate feedback and recognize quality performance.
  • Achieved an impressive 93% positive score in the year-end employee satisfaction survey, reflecting high morale, and strong leadership effectiveness in driving a positive work environment.

Assistant Store Manager

Banana Republic
Salt Lake City, UT
05.2022 - 08.2024
  • Head of Visual Merchandising, executing entire store presentation and window displays. Responsible for mapping and placing our monthly new collections, daily re-merchandising to maximize sales and keep an elevated store. Weekly product reporting and research completed to understand the product trends and business needs.
  • In partnership with the GM, responsible for recruiting, interviewing and onboarding for all open roles.
  • Clienteling specialist. Driving sales through personal styling appointments and client outreach, supporting the team in growing their client books and styling credibility.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve productivity.

Assistant Store Manager

Michael Kors
Salt Lake City, UT
03.2021 - 04.2021
  • Head of Visual Merchandising. Executed entire store presentation, window displays, and strategically placed product to maximize sales. Worked in close partnership with the district leader in Visual merchandising.
  • Top performing Floor Director. Continually top seller with highest metrics in the store.
  • Assisted in recruiting, interviewing, onboarding, and developing our staff.
  • Led the team in outreach and clienteling routines, resulting in our store holding the second highest customer retention rate in the company.

Stylist

Michael Kors
Lehi, UT
03.2020 - 03.2021
  • Sold product in a commission based environment such as RTW, handbags, fragrances and watches.
  • Maintained highest overall sales volume consistently for an entire year.
  • Focus on building client relationships, and selling the brand and experience to the customer, not just the product.

Sales Associate

Vuori
Salt Lake City, UT
06.2023 - 05.2024
  • Sold clothing in a commission based environment.
  • Participated in weekly client events, where we would host workout parties in collaboration with local gyms and fitness instructors, inviting clients to shop afterward

Front End Manager-Key Holder

HomeGoods
American Fork, UT
04.2019 - 03.2020
  • Coached and trained associates on registers, maintained organization and ensured the front end ran smoothly
  • Leader in TJX Credit Card applications, coached and trained associates on achieving card goals.
  • Merchandised front of store displays, windows, and supported daily operational procedures.

Education

High School Diploma -

Lehi High School
Lehi, UT
04-2019

Skills

  • Collaborative Leadership
  • Strategic Goal Setting
  • Strong Interpersonal Skills
  • Employee scheduling
  • Cost Optimization
  • Driving business growth
  • Visual Merchandising
  • Client Relations
  • Strategic Financial Forecasting
  • Selling Techniques

Accomplishments

  • Featured on Banana Republics LinkedIn page highlighting my styling credibility; Featured on Gap Inc's company website "The Thread" with an article I wrote about styling, fashion, and breaking gender norms in the industry.
  • I was honored to be featured as a panelist on an upper-field, company-wide conference call in collaboration with The Gender Cool Project. During the discussion, we explored what it means to work in fashion while defying the gender binary, sharing perspectives on inclusivity and representation within the industry. This opportunity allowed me to contribute to meaningful conversations, highlight my experiences, and champion diversity and authenticity in the workplace.
  • Led a highly successful store visit with CEO Richard Dickson and upper field leaders, earning accolades for merchandising execution so impactful that the CEO captured photos for personal reference.
  • Eagle Scout Award - 2018

References

References available upon request.

Timeline

General Manager

Banana Republic
09.2024 - 01.2025

Sales Associate

Vuori
06.2023 - 05.2024

Assistant Store Manager

Banana Republic
05.2022 - 08.2024

Assistant Store Manager

Michael Kors
03.2021 - 04.2021

Stylist

Michael Kors
03.2020 - 03.2021

Front End Manager-Key Holder

HomeGoods
04.2019 - 03.2020

High School Diploma -

Lehi High School
Samuel Nelson