Samuel Ogundiran
Lagos
Summary
Dynamic Administrative Assistant with a proven track record at Airnow Trips Limited, excelling in customer service and process improvement. Skilled in data analysis and meticulous attention to detail, I successfully enhanced operational efficiency and fostered strong client relationships, contributing to team success and increased customer retention.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Airnow Trips Limited
03.2023 - 12.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Volunteered to help with special projects of varying degrees of complexity.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Administrative Assistant
Timfy Group
04.2020 - 02.2023
- Transcribed and organized information to assist in preparing speeches and presentations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Administrative Intern
Nigerian Shippers Council
02.2018 - 03.2019
- Sorted mail and dispersed to correct departments and employees.
- Answered incoming phone calls pleasantly directed calls to appropriate personnel.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Assisted with onboarding of new employees.
Education
High School Diploma -
Federal College of Fisheries And Marine Technology
Lagos, Nigeria.11-2017
Skills
- Research
- Records retrieval
- Scheduling
- Customer and client relations
- Mail distribution
- Database management
- Data entry
Certification
- Technical Support Fundamental
- Fundamental of Digital Marketing
Timeline
Administrative Assistant
Airnow Trips Limited
03.2023 - 12.2025
Administrative Assistant
Timfy Group
04.2020 - 02.2023
Administrative Intern
Nigerian Shippers Council
02.2018 - 03.2019
High School Diploma -
Federal College of Fisheries And Marine Technology