Samuel Olds

• Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
• Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
• Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
• Prepared raw materials for cooking by cutting vegetables and preparing dough.
• Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced skills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

•answered the phone when customers would call and order as well as working the store register