Samuel Oyetunji
Richmond,TX
Summary
Adept at leading project teams to success, I excelled at Computer Merchants (EY) by expertly managing multiple large-scale projects, ensuring timely completion while maintaining high standards of quality and safety. My strong foundation in project scheduling and exceptional client relationship skills have consistently enhanced customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Project Manager
Computer Merchants (EY)
01.2022 - 03.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Customer Success Manager
Bamal Solutions
03.2020 - 12.2021
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Established strong relationships with key customers, resulting in increased customer loyalty.
- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
Education
Master of Science - Project Management
American InterContinental University
Schaumburg, IL02.2024
Bachelor of Science - Real Estate Management
Federal University of Technology
Nigeria11.2011
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Project tracking
- Strategic Planning
- Schedule Management
- Client Relations
- Customer Relations
- Document Management
- Customer Account Management
- Customer Relationship Building
Timeline
Project Manager
Computer Merchants (EY)
01.2022 - 03.2024
Customer Success Manager
Bamal Solutions
03.2020 - 12.2021
Master of Science - Project Management
American InterContinental University
Bachelor of Science - Real Estate Management
Federal University of Technology
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