Summary
Overview
Work History
Education
Skills
Certification
CUST
Languages
Timeline
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Samuel Padin

Jersey City,NJ

Summary

Motivated and disciplined professional with a diverse background in transportation, IT, and public service. Over 5 years of experience operating in fast-paced, safety-critical environments with a proven track record in leadership, customer service, and team development. Currently pursuing a Bachelor's in Information Technology with concentrations in Cybersecurity and Software Development to transition into the tech industry. Holds certifications in ITIL 4, OSHA 10, CPR/AED, and CDL Class B. Adept at problem-solving, clear communication, and adapting to new challenges, with a passion for lifelong learning and a commitment to excellence in both people-centered and technical roles.

Overview

5
5
years of professional experience
4
4
Certification

Work History

Bus Operator

NJ Transit
02.2025 - Current
  • Safely operate commercial transit buses along assigned routes, adhering to all traffic laws and NJ Transit protocols.
  • Maintain timely and professional service while ensuring passenger safety and satisfaction.
  • Assist passengers with boarding, directions, and accessibility needs, fostering a customer-first environment.
  • Manage challenging situations with calm communication and conflict-resolution skills.
  • Conduct pre- and post-trip inspections to ensure vehicle safety and compliance.
  • Handle daily logs, route reports, and incident documentation with accuracy and efficiency.

Driver Trainer

FreshDirect
06.2019 - 01.2025
  • Trained and mentored new delivery drivers on company protocols, routes, customer service standards, and safety procedures.
  • Delivered perishable goods to residential and commercial clients with efficiency, care, and professionalism.
  • Conducted ride-alongs and performance evaluations, providing actionable feedback and coaching.
  • Managed logistics to ensure timely deliveries, often navigating high-traffic areas and adapting to route changes.
  • Maintained delivery vehicle conditions and performed basic troubleshooting for vehicle or tech issues.

Delivery personnel/ Seafood, Meat & Prepared Foods Team member

Whole Foods Market
12.2018 - 05.2019
  • Delivered high-quality grocery orders to customers promptly while maintaining food safety protocols.
  • Worked across multiple departments, including seafood, meat, and prepared foods, ensuring proper product handling and storage.
  • Provided excellent customer service in-store and during deliveries, responding to inquiries and resolving concerns.
  • Assisted with inventory management, restocking, and merchandising to keep departments clean and well-organized.
  • Collaborated with team members and supervisors to improve workflow and meet store performance goals.

Auxiliary Support

NYPD Law Enforcement Explorer Program
09.2010 - 11.2018
  • Participated in a structured youth program designed to introduce young adults to careers in law enforcement while promoting leadership, discipline, and civic responsibility.
  • Assisted with non-enforcement support during parades, community events, and emergency drills, providing vital communication and logistical assistance.
  • Completed training in basic law enforcement procedures, first aid, conflict resolution, and public safety awareness.
  • Collaborated with NYPD officers to strengthen community relations and build trust through neighborhood outreach and educational activities.
  • Gained hands-on exposure to law enforcement operations while developing professionalism, teamwork, and a strong work ethic.

Education

Bachelor's Degree - Cybersecurity, Software Development

University Of Phoenix
Jersey City, NJ
08.2028

High School Diploma - Visual Arts, Performing Arts

Gramercy Arts High School

Skills

  • Time Management
  • Customer Service
  • Microsoft SharePoint
  • Negotiation
  • Sales Experience
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Supervising experience
  • Training & development
  • Organizational skills
  • Leadership
  • Instructional Design
  • Capcut
  • Canva
  • Articulate 360
  • Photography

Certification

  • CDL Class B License, State of New Jersey
  • CPR & AED Certified, American Heart Association
  • OSHA 10-Hour General Industry Certification, Occupational Safety and Health Administration
  • ITIL 4 Foundation Certification, Alison Online Learning Platform

CUST

  • Willing To Relocate: 1
  • Title: CDL Driver/Driver Trainer

Languages

English
Native or Bilingual

Timeline

Bus Operator

NJ Transit
02.2025 - Current

Driver Trainer

FreshDirect
06.2019 - 01.2025

Delivery personnel/ Seafood, Meat & Prepared Foods Team member

Whole Foods Market
12.2018 - 05.2019

Auxiliary Support

NYPD Law Enforcement Explorer Program
09.2010 - 11.2018

High School Diploma - Visual Arts, Performing Arts

Gramercy Arts High School

Bachelor's Degree - Cybersecurity, Software Development

University Of Phoenix

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Samuel Padin