Versatile professional with an extensive background in customer service. Possesses strong problem-resolution and communication skills; adept at managing priorities and using analytical software.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Pirates Cove Adventure Golf
Houghton Lake, MI
08.2021 - 08.2024
Managed customer inquiries and event planning.
Coordinated community events and promotions.
Resolved customer complaints.
Assistant Manager
Duke's Party Store
Houghton Lake, Michigan
01.2022 - 12.2024
Assisted in managing daily store operations and staff scheduling.
Worked with multiple distributors for community product promotions.
Coordinated inventory management and product ordering processes.
Server/Bartender
The Win Tavern 33
Jenison, Michigan
01.2025 - 12.2025
Provided exceptional customer service in a fast-paced dining environment.
Resolved customer complaints in a professional manner.