Summary
Overview
Work History
Education
Skills
Volunteer Experience
Licenses & Certifications
Websites, Portfolios, Profiles
Timeline
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SAMUEL PETTIGREW

Round Rock,TX

Summary

Results-driven Enterprise Sales and Renewals Professional with 10+ years of success managing strategic customer relationships, accelerating revenue growth, and driving customer retention across technology organizations. Consistently recognized as a top performer, exceeding sales and renewal targets through consultative account management, customer success, and data-driven business strategies. Skilled at partnering with cross-functional teams to maximize customer value, strengthen adoption, and deliver long-term business growth.

Overview

18
18
years of professional experience

Work History

Brand Sales Specialist – Renewals, Public Sector

IBM
Austin, Texas
11.2024 - Current

- Named Top Rep of 2025, achieving 140% close rate, 145% revenue attainment, and 40% year-over-year growth across a public sector renewal portfolio.

- Delivered 194% close rate, 270% revenue attainment, and 173% year-over-year growth in Q1 FY26, ranking among the organization's top performers.

- Manage strategic public sector accounts, partnering with account executives, channel partners, and procurement stakeholders to drive subscription renewals and recurring revenue growth.

- Develop accurate renewal forecasts, execute contract negotiations, and build executive-level customer relationships that strengthen retention and long-term account expansion.

Outbound Business Development Representative

IBM
Coppell, Texas
03.2024 - 10.2024

- Achieved over 125% of quota for Q2 & Q3, generating approximately $1 million in revenue.

- Proactively identified and qualified high-potential leads, building a robust sales pipeline.

- Conducted targeted cold calls, email campaigns, and attended networking events, successfully expanding the client base and driving business growth.

- Attended industry events to network and promote IBM's offerings actively.

Digital Sales Specialist

Microsoft
Irving, TX
05.2022 - 04.2023

- Generated 90+ opportunities, leading to $15M in revenue and exceeding targets by 125% in Q1 and 135% in Q2 FY23.

- Consistently maintained high daily activity with prospecting and opportunity management, converting 80% of leads into revenue pipelines and achieving a 95% renewal rate.

- Successfully drove customer satisfaction up by 20% through proactive engagement and personalized service.

- Managed relationships with third-party vendors to ensure successful execution of digital initiatives.

Client Success Manager

CoreLogic
Irving, TX
06.2020 - 05.2022

- Managed 150+ accounts, generating over $10M revenue and maintaining a 95% retention rate.

- Awarded ‘Client Success Manager of the Month’ five consecutive times due to exceptional client experiences and successful contract negotiations.

- Streamlined client onboarding and training processes, reducing client integration time by 30%.

- Conducted regular industry research to gain consistent education on such important factors as trends, legislation and competitor activity.

Territory Sales Manager

Mosaic, Google
Irving, TX
04.2019 - 02.2020

- Increased Google market share by 10% and achieved 150% sales growth in the territory, winning 200+ new enterprise customers.

- Drove accurate forecasting, achieving 98% forecast accuracy and strategic goal attainment.

- Developed compelling sales presentations, leading to a 20% increase in lead conversion rates.

- Trained team members on customer service strategies and techniques.

Solution Sales Specialist

Verizon Wireless
Southlake, TX
04.2014 - 04.2019

- Consistently surpassed revenue targets by 140% for five years, ranking in the top 5% of the company.

- Managed customer retention, achieving a 90% renewal rate and maintaining 100% customer satisfaction score for three years.

- Provided tailored solutions that increased accessory sales by 35%.

- Analyzed market trends to identify opportunities for business growth and expansion.

Team Director

Elevations RTC
Syracuse, UT
05.2012 - 04.2014

- Mentored 100+ students, aiding in their successful completion of the recovery program.

- Drove team success, achieving 30% improvement in performance metrics and winning ‘Team Director of The Year’.

- Efficiently coordinated tasks and resources, improving workflow efficiency by 25%.

- Oversaw daily operations ensuring compliance with organizational policies and regulations.

Account Executive

Lakeshore Medical Supplies & Healthcare Services
Dallas, TX
08.2008 - 05.2012

- Consistently achieved over 125% of quota throughout four years, contributing to a 50% increase in revenue growth.

- Managed and expanded existing accounts, increasing revenue by 20% through upselling.

- Developed and maintained client relationships, enhancing customer satisfaction by 15%.

- Collaborated with sales team to design tailored solutions for healthcare providers, improving client engagement.

Education

Associate of Applied Science - Petroleum Technology

Navarro College
Corsicana, TX
08-2012

Skills

  • Renewal Account Management
  • Strategic Account Management
  • SaaS licensing
  • Customer retention
  • Contract Negotiation
  • Forecasting & Pipeline Management
  • Risk management
  • Executive Communication
  • Cross-Functional Collaboration
  • Relationship Building
  • Critical Thinking
  • Time management

Volunteer Experience

  • Operation Kindness - Dog Shelter
  • Firefighter/EMT, Uintah Fire Station
  • Bible Fellowship Church

Licenses & Certifications

  • Red Hat AI Platform TDP: Seller
  • Red Hat Virtualization TDP: Seller
  • Red Hat Container Management TDP: Seller
  • Red Hat Application Platform TDP: Seller
  • Red Hat Automation TDP: Seller
  • Red Hat Server/Cloud Operating System TDP: Seller
  • EMT Paramedic Certificate
  • Firefighter Certificate

Websites, Portfolios, Profiles

www.linkedin.com/in/sam-pettigrew

Timeline

Brand Sales Specialist – Renewals, Public Sector

IBM
11.2024 - Current

Outbound Business Development Representative

IBM
03.2024 - 10.2024

Digital Sales Specialist

Microsoft
05.2022 - 04.2023

Client Success Manager

CoreLogic
06.2020 - 05.2022

Territory Sales Manager

Mosaic, Google
04.2019 - 02.2020

Solution Sales Specialist

Verizon Wireless
04.2014 - 04.2019

Team Director

Elevations RTC
05.2012 - 04.2014

Account Executive

Lakeshore Medical Supplies & Healthcare Services
08.2008 - 05.2012

Associate of Applied Science - Petroleum Technology

Navarro College
SAMUEL PETTIGREW