Samuel Pfister
Rancho Santa Margarita,CA
Summary
Detail-oriented professional with a strong background in asset protection and customer service. Skilled in team training and problem-solving, dedicated to enhancing security measures and ensuring customer satisfaction.
Overview
7
7
years of professional experience
Work History
Asset Protection Associate/Customer Service Representative
Walmart
Foothill Ranch, CA
08.2021 - 01.2024
- Assisted in training new associates on asset protection procedures and best practices.
- Engaged customers in a friendly manner while maintaining vigilance against potential theft.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Assisted customers in locating products.
- Opened locked cabinets and retrieved products for customers.
- Did price checking for customers.
- Helped to maintain cleanliness of entry areas of the store.
Back of House Team Member
Toys"R"Us
Mission Viejo, CA
10.2016 - 01.2018
- Operated inventory management systems to track stock levels and replenish merchandise.
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Maintained cleanliness and organization of back-of-house areas to ensure safety compliance.
- Assisted in unloading shipments and organizing products for easy access on the sales floor.
- Packaged and shipped online orders.
- Loaded Trailers with outgoing orders.
Education
Associate of Science - Business Administration
Santa Monica College
Santa Monica, CA06-1961
Skills
- Detail-oriented
- Team Training
- Inventory control
- Integrity and trustworthiness
- People friendly
- Good at solving problems
- Able to adjust quickly to changes in work environment
- Customer support
- Loss prevention
- Incident reporting
- Loss prevention experience
- Report writing skills
- Loss prevention background
Timeline
Asset Protection Associate/Customer Service Representative
Walmart
08.2021 - 01.2024
Back of House Team Member
Toys"R"Us
10.2016 - 01.2018
Associate of Science - Business Administration
Santa Monica College