Summary
Overview
Work History
Education
Skills
References
Timeline
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Samuel Potts

Richland

Summary

Dynamic barista with expertise in espresso machine operation and a strong commitment to customer service at Dutch Bros. Proven ability to enhance customer experiences through effective communication and problem-solving skills. Recognized for maintaining high standards of cleanliness and efficiency, contributing to a thriving team environment during peak hours.

Overview

1
1
year of professional experience

Work History

Barista

Dutch Bros
West Richland
01.2025 - Current
  • Prepared and served diverse coffee beverages and specialty drinks to enhance customer experience.
  • Maintained cleanliness and organization of coffee shop workspace for optimal efficiency.
  • Assisted customers with menu selections and promptly addressed product inquiries.
  • Operated espresso machines and brewing equipment safely, ensuring consistent quality.
  • Adhered to food safety and hygiene standards as per company procedures.
  • Collaborated with team members to facilitate smooth daily operations.
  • Processed customer transactions accurately using point-of-sale systems.
  • Managed morning rush efficiently, delivering exceptional customer service.

Education

High School Diploma -

Three Rivers Homelink
Richland, WA
06-2026

Skills

  • Customer service and support
  • Cash handling
  • Time management
  • Team collaboration
  • Food safety practices
  • Product knowledge
  • Communication skills
  • Performance improvement
  • Active listening
  • Problem solving
  • Espresso machine operation
  • Attention to detail
  • Order taking
  • Team player
  • Coffee expertise

References

References available upon request.

Timeline

Barista

Dutch Bros
01.2025 - Current

High School Diploma -

Three Rivers Homelink

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