Samuel Rizza

• Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
• Collaborated with field work supervisors and project managers to assess program capabilities, features and testing demands.
• Produced and maintained technical documentation for project reference.
• Met tight deadlines to satisfy client demands and project timelines.
• Trained and guided onsite and contract team members in quality assurance standards, policies and procedures.
• Spearheaded the adoption of Agile methodologies within the QA team, promoting collaboration, adaptability, and rapid delivery of high-quality projects.

• Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
• Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
• Streamlined testing processes by introducing automated tools, increasing efficiency and reducing errors.
• Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
• Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
• Managed 45 supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
• Specified quality requirements of raw materials with suppliers.

• Developed procedures and processes that ensured materials and equipment conformed to design requirements, and established testing protocols for inspection and evaluations
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Tracked orders and notified customers of status or potential delays.

• Responsible for vendor quality performance and quality methods for inspection and acceptance
• Developed procedures and processes that ensured materials and equipment conformed to design requirements, and established testing protocols for inspection and evaluations
• Monitored vendor quality performance from contract initiation through final shipment.
• Determined quality department standards, practices and procedures.
• Established and tracked quality department goals and objectives.

• Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
• Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
• Develops inspection priorities and schedules to meet mission deliverables

• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Verified quality of deliverables and conformance to specifications before submitting to clients.

• Responsible for day-to-day implementation of the Quality Assurance Program, including the supervision of Quality support personnel
• Improved quality processes for increased efficiency and effectiveness.
• Piloted causal analysis, benchmarking, and best-practices programs to achieve aircraft FAA flight approval.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

• Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel.
• Designed inspection plans and methods for execution by personnel at remote locations, verifying accurate implementation and data collection.
• Resolved supplier quality control issues through collaboration with third-party leadership.
• Aided suppliers in raw material selection strategies to encourage superior supply chain outcomes.

• Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
• Contributed to root cause analysis to determine core reason for failures and errors.
• Performed quality inspections and drafted reports to detail non-conforming material issues.

• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Determined and scheduled priorities as required to progress engineering work.
• Maintained open communication by presenting regular updates on project status to customers.