Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Samuel Rodriguez

Plano,TX

Summary

Experienced in relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals, resulting in a track record of exceeding sales targets and contributing to team objectives.

Experienced with troubleshooting technical issues to provide effective resolutions. Utilizes strong customer service skills to ensure client satisfaction and loyalty. Knowledge of various software and hardware systems to efficiently diagnose and solve problems.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Officer

Iidon Security Associates
10.2024 - Current
    • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
    • Acted quickly during emergency situations to reduce opportunity for damage and injury.
    • Patrolled and monitored premises in company vehicle and by foot.
    • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
    • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Building Technician

TDIndustries
10.2023 - 08.2024
  • Increased tenant satisfaction by promptly addressing maintenance requests and providing exceptional customer service.
  • Streamlined work order processes for improved productivity, utilizing efficient scheduling software for task management.
  • Maintained a clean and organized workspace to promote safety and efficiency among colleagues.
  • Assisted in emergency situations such as power outages or water leaks, taking swift action to minimize damage or disruption to building occupants.
  • Enhanced safety measures by performing routine inspections of facility equipment and identifying potential hazards.

Painters Assistant

Prosper Painting LLC
04.2023 - 09.2023
  • Filled cracks and breaks in surfaces of plaster articles with putty and epoxy compounds.
  • Covered surfaces with drop cloths, masking tape and paper during painting.
  • Utilized various types of textures on walls and ceilings to achieve specified effects or appearances.
  • Filled cracks, holes and joints with fillers using caulking guns and putty knives.
  • Skilled at working independently and collaboratively in a team environment.

Sales Representative

Rubinsky Roofing LLC
01.2022 - 03.2023
  • Conducted door-to-door sales to generate leads and acquire new clients for roofing services
  • Provided exceptional customer service throughout the sales process to ensure customer satisfaction
  • Demonstrated strong integrity and work ethic by consistently pushing myself to stay busy and meet sales targets
  • Collaborated with clients to understand their roofing needs and recommend appropriate solutions
  • Developed strong communication skills to effectively convey the benefits of our roofing services to potential customers
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Technical Support Representative

Planet Ford 635
01.2021 - 12.2021
  • Provided technical support to customers who purchased vehicles from the dealership
  • Addressed customer inquiries, concerns, and comments promptly and effectively
  • Ensured customers were well-informed about their vehicles and provided accurate information
  • Troubleshooted and resolved customer issues with professionalism and efficiency
  • Collaborated with other team members to deliver exceptional customer service
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.

Education

Highschool Diploma -

Plano Senior Highschool
Plano, TX
06.2020

Skills

  • Customer service

  • Communication skills

  • Computer literacy

  • Time management

  • Computer skills

  • Maintenance

  • Sales expertise

Languages

English
Native or Bilingual
Spanish
Limited Working

Certification

CPR Certified

Microsoft Word, Excel, Outlook



Timeline

Security Officer

Iidon Security Associates
10.2024 - Current

Building Technician

TDIndustries
10.2023 - 08.2024

Painters Assistant

Prosper Painting LLC
04.2023 - 09.2023

Sales Representative

Rubinsky Roofing LLC
01.2022 - 03.2023

Technical Support Representative

Planet Ford 635
01.2021 - 12.2021

Highschool Diploma -

Plano Senior Highschool

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Samuel Rodriguez