Samuel Schaff
Bothell,WA
Summary
Adept Customer Service Sales Specialist with a proven track record at Sherwin-Williams Paint, enhancing customer satisfaction and revenue through expert product promotion and superior service. Skilled in Salesforce and renowned for dependability, exceling in both team and independent settings, significantly boosting customer loyalty and business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Sales Specialist
Sherwin-Williams Paint
05.2016 - 08.2024
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Trained new employees on customer service, money handling and organizing strategies.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
Jasmine Archer Landscaping LLC
Randy Snyder
04.2014 - 05.2016
- Adapted quickly to changing game plans and strategies.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Handled tree care, grounds maintenance and general landscaping.
- Worked with customers to develop designer landscaping plans for various budgets.
Education
High School Diploma -
South Kitsap High School
Port Orchard, WA06.2015
Skills
- Salesforce proficiency
- Dependable & Time management
- Product Knowledge
- Self-driven
- Friendly & energetic
- Independent and team skilled
- Payment Processing
- Adaptable in work space
Accomplishments
- Achieved Employee of the Month by completing coverage for management with accuracy and efficiency.
- Supervised team of 4 staff members.
- Documented and resolved customer complaints which led to repeating cliental.
Certification
- 5 years reward plaque
- Employee of the Month- July 2018
- Online Safety/Product Training - Throughout employment
Timeline
Customer Service Sales Specialist
Sherwin-Williams Paint
05.2016 - 08.2024
Jasmine Archer Landscaping LLC
Randy Snyder
04.2014 - 05.2016
High School Diploma -
South Kitsap High School
- 5 years reward plaque
- Employee of the Month- July 2018
- Online Safety/Product Training - Throughout employment
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