Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Samuel Glenn sears jr

Goodyear,AZ

Summary

Dynamic operations manager with a proven track record at AZ Taco King LLC, excelling in vendor negotiation and staff training. Enhanced customer satisfaction through strategic marketing and streamlined processes, achieving significant growth in brand awareness. Committed to fostering a positive work environment, leading to improved employee retention and productivity.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Owner/Operator

AZ Taco King LLC
02.2020 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Negotiated contracts with vendors to secure favorable terms for the business.

Night Shift Supervisor

Bonded Logic
06.2019 - 02.2020
  • Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
  • Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
  • Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
  • Assigned each member of 35 person team with specific daily tasks and responsibilities.
  • Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
  • Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing support to staff members.
  • Enhanced team efficiency by implementing streamlined processes and procedures for night shift operations.
  • Played an integral role in meeting production targets by closely supervising staff activities throughout each stage of the process.
  • Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.

Shift Supervisor

Mailings Direct LLC
01.2009 - 01.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • worked with all staff filling in on any equipment that may under staffed for the day
  • Helped store management meet standards of service and quality in daily operations.
  • Operate all machinery based on Production needs
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Folders
  • Printers
  • Inserters
  • Forklifts
  • Delivery trucks
  • All bindery Equipment

Education

Accounting And Business Operations

Cesar Chavez High School
Laveen, AZ

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Personnel management
  • Staffing
  • Operations oversight
  • Inventory management
  • Payroll processing
  • Vendor negotiation
  • Regulatory compliance

Certification

  • Licensed Forklift OP
  • Head Folder operator
  • Head Machine macanic

Languages

English
Professional Working

Timeline

Owner/Operator

AZ Taco King LLC
02.2020 - Current

Night Shift Supervisor

Bonded Logic
06.2019 - 02.2020

Shift Supervisor

Mailings Direct LLC
01.2009 - 01.2019

Accounting And Business Operations

Cesar Chavez High School

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