Samuel Siegel
Detroit,MI
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Instacart Shopper
Maple Bear Inc
01.2022 - Current
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
- Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
Uber Driver
Uber Technologies Inc.
03.2020 - 03.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Window Installer/Call Center Customer Service Representative
J And E Installation
12.2018 - 01.2019
- Improved customer satisfaction by ensuring proper installation and maintenance of windows in residential homes.
- Increased project efficiency by accurately measuring window spaces and following installation guidelines.
- Enhanced team productivity through effective collaboration and communication during window installations.
- Streamlined installation process, resulting in faster completion times for clients.
Education
High School Diploma -
Ferndale High School
Ferndale, Michigan, 06.2006
Skills
- Quick Learner
- customer service
- Account updating
- Data Entry
- Paperwork Processing
- Call Management
- Customer Relations
- Clerical Support
Timeline
Instacart Shopper
Maple Bear Inc
01.2022 - Current
Uber Driver
Uber Technologies Inc.
03.2020 - 03.2022
Window Installer/Call Center Customer Service Representative
J And E Installation
12.2018 - 01.2019
High School Diploma -
Ferndale High School
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