Samuel Smith
London,KY
Summary
Accomplished Service Technician with a proven track record at Collins Fire & Safety, adept in installation and repair, and exceptional customer service. Skilled in preventive maintenance and troubleshooting, consistently enhancing operational efficiency and safety. Demonstrates strong teamwork and collaboration, significantly improving project outcomes and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Service Technician
Collins Fire & Safety
01.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Diesel Mechanic
U.S Army
10.2020 - Current
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Professional Mover
My 3 Sons Moving
04.2023 - 01.2024
- Ensured timely completion of moving projects by effectively managing time and resources.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Contributed to positive company reputation by providing exceptional customer service at all times.
- Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
Forklift Operator
WB Transport
04.2022 - 01.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Online Grocery Associate
Walmart
03.2021 - 04.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Education
Heating, Air Conditioning, And Refrigeration Installation And Repair
Somerset Community College
Somerset, KY01.2025
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Hand tool knowledge
- Heavy Lifting
- System Installation
- HVAC Systems
- Teamwork and Collaboration
Timeline
Service Technician
Collins Fire & Safety
01.2024 - Current
Professional Mover
My 3 Sons Moving
04.2023 - 01.2024
Forklift Operator
WB Transport
04.2022 - 01.2024
Online Grocery Associate
Walmart
03.2021 - 04.2022
Diesel Mechanic
U.S Army
10.2020 - Current
Heating, Air Conditioning, And Refrigeration Installation And Repair
Somerset Community College
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