Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Sonnenberg

Lexington,SC

Summary

My name is Samuel Sonnenberg and my experience in fast-paced warehouse environments and call centers makes me a perfect fit for this job position which involves the utilization of technology and material handling. I am interested in a position at Colite Technologies to expand my horizons, especially in solar technology.

Overview

2
2
years of professional experience

Work History

Driver

FedEx
Lexington, SC
03.2026 - Current
  • Loaded and unloaded packages efficiently, ensuring proper handling of fragile items.
  • Planned delivery routes to optimize time management and fuel efficiency.
  • Adapted to changing schedules and delivery demands in fast-paced environment.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.

Technical Support Advisor

Concentrix
Orlando, FL
09.2025 - 03.2026
  • Resolved hardware and software issues using diagnostic tools and troubleshooting techniques.
  • Documented customer interactions and solutions in the ticketing system for future reference.
  • Maintained up-to-date knowledge of product features, updates, and industry trends.
  • Streamlined support ticket handling process for faster response times and higher customer satisfaction levels.
  • Maintained confidentiality when dealing with sensitive customer data, adhering strictly to company policies regarding privacy protection.
  • Reviewed technical guidelines to verify compliance with information security standards and best practices.
  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow and responded to technical support needs.

Warehouse Package Handler

FedEx
Orlando, FL
04.2024 - 09.2025
  • Sorted and organized packages according to destination and delivery schedules.
  • Assisted in maintaining safety standards within the warehouse environment.
  • Collaborated with team members to optimize workflow efficiency during peak times.
  • Trained new employees on warehouse procedures and safety protocols effectively.
  • Implemented best practices for package handling to reduce damage rates consistently.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Education

High School Diploma -

Mount Zion High School
Mount Zion, IL

Skills

  • Flexible schedule
  • Loading and unloading
  • Safety protocols

Timeline

Driver

FedEx
03.2026 - Current

Technical Support Advisor

Concentrix
09.2025 - 03.2026

Warehouse Package Handler

FedEx
04.2024 - 09.2025

High School Diploma -

Mount Zion High School
Samuel Sonnenberg