SAMUEL STEIN
Simpsonville
Summary
Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Tru By Hilton
01.2026 - Current
- Managed guest check-ins and check-outs efficiently, ensuring seamless front desk operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new team members on front desk procedures and hotel systems.
- Oversaw daily cash handling processes, ensuring accuracy in financial transactions.
Owner & Operator
Stein Services
01.2023 - Current
- Founded and scaled a lawn care and junk removal business, serving hundreds of clients through consistent weekly operations
- Generated revenue through jobs ranging from small services to multi-thousand dollar projects
- Managed all business functions including marketing, pricing, scheduling, and customer acquisition
- Built strong client relationships resulting in repeat business and referrals
Operations Intern
The Westin Poinsett Hotel
05.2025 - 12.2025
- Supported daily operations across multiple departments while working 40+ hours per week in a fast-paced environment
- Executed dozens of large-scale events and weddings averaging 200–250 guests, coordinating logistics and ensuring seamless delivery
- Improved operational efficiency, organization, and guest satisfaction through cross-functional collaboration
- Managed event setup, breakdown, and workflow execution to maintain high service standards under pressure
Customer Service Associate
Lowe’s
04.2023 - 08.2023
- Managed high-volume customer interactions and processed transactions exceeding $10,000 with accuracy
- Recognized as a reliable and efficient team member in a fast-paced retail environment
- Assisted in training new employees on customer service and transaction procedures
Customer Service Associate
Target
05.2021 - 05.2023
- Handled high-volume transactions and customer service interactions with efficiency and professionalism
- Resolved customer issues and contributed to overall store performance and satisfaction
- Maintained organization and operational flow at the front end
Cart Attendant
Carolina Springs Golf Club
03.2020 - 04.2021
- Managed daily operations of golf cart fleet and maintained course readiness
- Delivered strong customer service to members and guests
Education
Bachelor of Science - Parks, Recreation, and Tourism Management
Clemson University
05-2026
Skills
- Microsoft Office (Word, Excel), Canva, Social Media, Operations Management, Event Coordination, Customer Service, Booking Systems
Affiliations
- Fellowship of Christian Athletes — Clemson University
- Active Member (2023 – Present)
Certification
CPR Certified
Timeline
Front Desk Agent
Tru By Hilton
01.2026 - Current
Operations Intern
The Westin Poinsett Hotel
05.2025 - 12.2025
Customer Service Associate
Lowe’s
04.2023 - 08.2023
Owner & Operator
Stein Services
01.2023 - Current
Customer Service Associate
Target
05.2021 - 05.2023
Cart Attendant
Carolina Springs Golf Club
03.2020 - 04.2021
Bachelor of Science - Parks, Recreation, and Tourism Management
Clemson University
LEADERSHIP & ADDITIONAL EXPERIENCE
- AAU Basketball Tournament Organizer — Spartanburg, SC
- Event Organizer (2025)
- Organized a 12-team tournament (100–150 athletes), managing scheduling, finances, and officials
ADDITIONAL INFORMATION
Honors: Dean’s List