Passionate about executing tasks needed for the success of the team. Inquisitive and always eager to learn. Self-starter and thrive in collaborative settings. My experiences and skill set make me a great asset to any team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Experience Team
Hard Rock Stadium
01.2024 - Current
Provide exceptional customer service to enhance the guest experience during events
Greet guests upon arrival and ensure a smooth check-in process
Ensure a welcoming and safe environment by coordinating with event staff and security
Contribute to positive guest satisfaction scores through attentive and proactive service
Resolve guest complaints professionally and courteously
Program Assistant
Youth For Christ
01.2023 - 06.2024
Led and coordinated activities, increasing youth engagement by 40% through innovative program design
Assisted in planning and coordinating program activities to ensure timely completion of tasks
Facilitated interactive workshops, boosting participation and retention by 30%
Ensured the smooth execution of daily operations and maintained a safe, positive environment for participants
Facilitated team meetings by creating a supportive environment that encouraged open dialogue among team members
Intern
Roxy Theatre Group
12.2022 - 03.2023
Assisted in stage setup, lighting, and sound management, enhancing performance quality
Managed efficient workflows for setup and breakdown operations
Received an A-grade for the internship and commendations from staff
Camp Counselor & Basketball Instructor
YMCA
06.2022 - 01.2023
Supervised activities, ensuring participant safety and engagement
Participated in ongoing training sessions throughout employment to enhance skills and knowledge base
Developed and implemented activity plans, improving member experiences
Acted as a role model for young campers by demonstrating responsibility, respect, and kindness
Conducted personalized feedback sessions, fostering skill development and boosting individual confidence
Improved team performance with effective athlete conditioning
Motivated players through engaging drills and positive reinforcement, enhancing team spirit and participation
Communicated effectively with parents and coaches to ensure player development
Turned athletes into successful players by training in game rules and winning strategies
Planned, organized, and conducted practice sessions
Education
Associate of Applied Science - Music Business
Miami Dade College
Miami, FL
12.2023
High School -
Doctors Charter School
Miami, FL
Skills
Program Coordination
Activity Planning
Group Management
Communication
Leadership
Audio Mixing
Sound Recording
Lighting Setup
Stage Setup
Sound Management
Certification
Miami Dade College, Business Industry Operations
Miami Dade College, Business Specialist - General Business
Timeline
Guest Experience Team
Hard Rock Stadium
01.2024 - Current
Program Assistant
Youth For Christ
01.2023 - 06.2024
Intern
Roxy Theatre Group
12.2022 - 03.2023
Camp Counselor & Basketball Instructor
YMCA
06.2022 - 01.2023
High School -
Doctors Charter School
Associate of Applied Science - Music Business
Miami Dade College
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