Samuel Tackett
Waxahachie,TX
Summary
Experienced in managing inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management.
Overview
11
11
years of professional experience
Work History
Professional Sales Consultant
Lou Fusz Motorsports/ Honda Powerhouse
O'Fallon, Illinois
07.2024 - Current
- Maintained comprehensive knowledge of products and services to enhance customer engagement.
- Led sales team in developing effective operational strategies and processes.
- Collaborated with finance department to secure optimal financing solutions for customers.
- Achieved closure of up to 31.5 deals monthly through effective sales strategies.
- Utilized CRM software for meticulous tracking of customer interactions and follow-ups.
- Assisted customers in exploring financing options and clarifying payment plans.
- Demonstrated motorcycle operation to improve customer understanding and confidence.
- Provided post-sale technical advice on motorcycles to ensure customer satisfaction.
- Explained model differences, comparing capabilities and features to inform client decisions.
Professional Sales Consultant
Auffenberg Dealer Group
O'Fallon, IL
10.2021 - 11.2023
- Developed a thorough understanding of auto loans, loan to value ratios, interest rates, terms, and reading credit reports.
- Produced one hundred and twenty transactions in my first eleven months resulting in nearly five hundred thousand dollars in gross revenue. Equating to a product value of two million five hundred thousand dollars.
- Identified and extracted potential clients through use of third-party programs and clients relations management data bases.
- Enhanced customer experience through effective communication, professionalism and excellent product knowledge.
- Mastered customer service tactics resulting in perfect five-star survey scores from over forty customers.
- Maintained certifications for Ford product knowledge and Ethos programs.
Business Development Representative
Lombardo Homes
Wentzville, MO
07.2020 - 10.2021
- Demonstrated product knowledge by explaining the offerings from Lombrado Homes.
- Gain invaluable experience by listening to customers and identifying there needs. This allowed me to satisfy those needs.
- Worked with current clients to assess needs and develop improvement plans.
- Stayed current on company products and services to provide top-notch expertise to customers.
- Structured schedules for Sales Managers and clients first meeting.
General Manager of Food Service
Dairy Queen Restaurant
O'Fallon, IL
06.2015 - 07.2020
- Orchestrated positive customer experience by overseeing each area of preparation and service.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Developed and put in to practice strong leadership skills.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Delegated work to staff, setting priorities and goals.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Adhered to company food, safety, quality and sanitation policies.
- Responded to customer concerns efficiently, accurately and with detailed information.
Education
Serve Safe Managers Certificate Illinois -
ServSafe 2017
01.2017 - 01.2017
Kawasaki/Honda/Polaris/ Indian -
Certified Product Specialist
O'Fallon, IL07.2024
Insurance Producer Liscense - Property, Casualty, And Life Insurance
Agent Broker Review Company
Springfield, IL02.2023
Certified Product Specialist -
Ford Motor Company
Online12.2021
Some College (No Degree) - Electrical Engineering
Southwestern Illinois College
Belleville, IL08.2016
High School Diploma -
O'Fallon Township High School
O'Fallon, IL05.2016
Skills
- Excellent Verbal and Written Communication
- Experience with Complex Problem Solving
- Self Motivated Goal Setting
- Experienced in Training Team Members and Pushing Goals
- Scheduling and Coordinating Appointments
- MS Office Proficiency
- Calm Under Pressure
- Adaptable to Changing Conditions
- Social Perceptiveness
- Time Management
- Client Retention
- Staff Training and Motivation
- Effective Customer Upselling
- Active Listening
- Data Management
Timeline
Professional Sales Consultant
Lou Fusz Motorsports/ Honda Powerhouse
07.2024 - Current
Professional Sales Consultant
Auffenberg Dealer Group
10.2021 - 11.2023
Business Development Representative
Lombardo Homes
07.2020 - 10.2021
Serve Safe Managers Certificate Illinois -
ServSafe 2017
01.2017 - 01.2017
General Manager of Food Service
Dairy Queen Restaurant
06.2015 - 07.2020
Insurance Producer Liscense - Property, Casualty, And Life Insurance
Agent Broker Review Company
Certified Product Specialist -
Ford Motor Company
Some College (No Degree) - Electrical Engineering
Southwestern Illinois College
High School Diploma -
O'Fallon Township High School
Kawasaki/Honda/Polaris/ Indian -
Certified Product Specialist